Enrichment Director

Job Type

Full-time

Description

Full-Time, Exempt Position

Job Summary

The Arlington-Mansfield Area YMCA is looking for a high-impact leader to build, scale, and lead our enrichment programming.

This is not a maintenance role-we are seeking someone who can take ownership of a growing portfolio of non-core youth programs and turn it into a thriving, innovative, and revenue-generating pillar of our organization.

The Enrichment Director will oversee and expand programs, including arts, dance, gymnastics, martial arts, STEM, music, archery, and emerging program areas. This leader will be responsible for both day-to-day execution and long-term growth, ensuring programs are not only well-run but continuously evolving to meet community demand.

Under the direction of the Executive Director at the TCF YMCA, this position will lead strategy, operations, instructor development, and program expansion. The ideal candidate is both operationally strong and entrepreneurial, with a clear ability to build systems, develop people, and grow programs.

Evenings and weekends are required based on program needs.

What Success Looks Like

• Programs are growing in participation and revenue
• New programs are launched consistently and successfully
• Instructors are engaged, supported, and performing at a high level
• Systems are organized, efficient, and scalable
• Families have a high-quality, consistent experience across all offerings

Benefits

• 100% employee medical, vision, and dental insurance paid for by the YMCA
• Generous paid time off and holidays
• 12% retirement funded by the YMCA
• Free YMCA family membership
• Free YMCA programs, including afterschool care and summer day camp
• Life Insurance
• Short & Long Term Disability
• Free Costco family membership

Our Culture

At the Y, we don't just run programs-we strengthen communities. We value leaders who take initiative, think creatively, and are committed to making a measurable impact. Our culture is collaborative, mission-driven, and growth-oriented.

Key Responsibilities
Program Ownership & Operations

• Take full ownership of all enrichment programming from concept to execution
• Oversee scheduling, facility coordination, and program logistics
• Ensure strong back-end systems (registration, rosters, communication, reporting)
• Maintain operational excellence across all program areas

Program Growth & Innovation

• Identify gaps and launch new programs that meet community needs
• Continuously evaluate program performance and make data-driven decisions
• Drive enrollment growth through strong program design and collaboration with marketing
• Build a diverse, modern enrichment portfolio that keeps families engaged year-round

Instructor & Staff Leadership

• Recruit, hire, and retain high-quality instructors and program partners
• Set clear expectations and hold instructors accountable to program standards
• Develop and support staff through consistent communication, training, and feedback

Systems & Administration

• Build efficient workflows for program setup, enrollment tracking, and communication
• Manage budgets, track revenue, and ensure financial sustainability
• Stay organized across multiple program categories and timelines

Community & Partnerships

• Build relationships with families, instructors, and community partners
• Actively seek out partnerships to expand program offerings and expertise
• Serve as a key point of contact for program feedback and problem resolution

Compliance & Standards

• Ensure all programs meet YMCA safety standards and regulatory requirements
• Maintain a safe, inclusive, and high-quality environment for all participants

Requirements

Leadership Competencies

• Ownership & Accountability
• Program Development & Execution
• Strategic Thinking
• Team Leadership
• Operational Excellence

Qualifications

• Minimum age of 21
• Bachelor's degree or equivalent experience in program management, youth development, recreation, or a related field
• 2+ years of experience managing programs, staff, or operations
• Proven ability to build, grow, or improve programs (this matters more than titles)
• Strong organizational and administrative skills
• Ability to manage multiple priorities without losing attention to detail
• Excellent communication and leadership skills
• Comfort working in a fast-paced, evolving environment
• CPR/AED/O2/First Aid and required YMCA trainings within 30 days

Work Environment & Physical Demands

• A combination of office and program floor presence
• Frequent computer and phone use
• Occasional lifting (up to 50 lbs)
• Evening and weekend availability based on programming needs

Salary Description

$50,000