Data & Donor Experience Specialist

Data & Donor Experience Specialist

The Data & Donor Experience Specialist plays a critical role in resource development at the Boys & Girls Clubs of Snohomish County by maintaining and strengthening the philanthropic data infrastructure. This includes managing, analyzing, and leveraging data to inform organizational strategy and support operations that engage and steward constituents, partners, and donors.

This position manages the essential day-to-day administrative responsibilities of the team as well as special projects related to the maintenance and growth of Philanthropy's infrastructure and operational goals. This position will support the Organization's Strength and Sustainability through data management and logistics that support donor cultivation and stewardship. This includes tasks associated with events and other administrative function that support the resource development team.

Key Responsibilities:

• Accurately process high-volume gift and transaction data, ensuring data integrity and compliance with establishing workflows and standards
• Perform complex data entry and maintain strong data hygiene practices
• Collaborate to refine, improve, and document processes and workflows
• Maintain systems for tracking donor interactions and contact notes
• Create and follow established gift processing and handling procedures and documentation
• Field constituent and gift record updates, as well as other data maintenance requests
• Support data & reporting needs to executive staff, Board of Directors & fundraisers within the department
• Pull and prepare data lists for appeals, invitations, donor prospecting, and stewardship efforts
• Collaborate with the Accounting team to ensure accurate financial reporting, timely reconciliation, and compliance with charitable tax requirements
• Support development team to track gifts, pledges, invoices, and sponsorship revenue
• Respond to donor and internal inquiries while providing excellent customer service
• Assist with additional projects that support fundraising, stewardship, and event success
• Ensure confidentiality and integrity of donor data in alignment with organizational policies and ethical standards
• Perform other duties as assigned

Qualifications:

• High School diploma or GED
• Minimum of 2 years of experience in administrative support, fundraising, event coordination, or donor relations
• Proficiency with a CRM, Raiser's Edge/RENXT, or related fundraising software
• Strong attention to detail and experience maintaining accurate records or data systems
• Ability to work flexible hours, including occasional evenings and weekends
• A valid Washington State driver's license, an acceptable driving record (as determined by our insurance provider), and the ability to be insured under the organization's vehicle policy

Preferred Qualifications:

• Associate's or Bachelor's degree in Nonprofit Management, Business Administration, Communications, or related field
• Familiarity with tools and techniques to maintain high levels of accuracy in data entry and complex transaction processing
• Highly developed organizational and information management skills
• Ability to build relationships and work collaboratively within a complex organization
• Ability to handle and respect confidential and sensitive information

External applicants must pass a pre-employment drug screen and background check to be considered for employment.

Actual compensation will be determined based on a variety of factors, including but limited to relevant education and experience, and job-related skills and competencies.

Full-time employee benefits:

• Medical, dental and vision insurance
• Life, Accidental Death, and Dismemberment (AD&D), and Long-Term Disability insurance
• Hybrid work up to 2 days a week if approved by supervisor after 90 day probation period ends, dependent on meeting schedule and job duties
• Employee-paid supplemental life and AD&D insurance coverage options for the employee, spouse/domestic partner, and children
• Flexible Spending Account and Dependent Care Assistance Plan benefits
• 12 Paid Holidays
• Paid Vacation
• Paid Sick Leave
• Paid Personal Day
• Company-paid pension plan
• Employee Discount Plan
• Boys & Girls Clubs of Snohomish County membership for eligible dependents aged 5-12.

Boys & Girls Clubs of Snohomish County is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: Employment decisions at Boys & Girls Clubs of Snohomish County are based on business needs, job requirements and individual qualifications, without regard to any status protected by the laws or regulations in the locations where we operate.