Regional Rebate Coordinator

Regional Rebate Coordinator

The Regional Rebate Coordinator for SRS Building Products is responsible for maintaining and enhancing the accuracy of the IV/FOI master spreadsheet for the Region, ensuring seamless communication and support for leadership, regional stakeholders, and the field regarding program inquiries and setup. This role requires meticulous management of a large volume of emails to secure missing program details, troubleshoot issues, and ensure timely updates to the master worksheet with information related to new, extended, or replaced programs. Additionally, the coordinator facilitates the accurate submission and monitoring of rebate programs through diligent collaboration with regional managers and the IV team, ensuring precise data management and effective training resources to optimize rebate processes and support strategic pricing initiatives.

Key Responsibilities:

• Ensure timely and efficient email management, promptly addressing queries from Leadership or field staff regarding IV and FOI programs to maintain seamless communication and operational continuity.
• Maintain the accuracy of the comprehensive IV/FOI master spreadsheet for the West Region by updating it in real-time with precise data on program setups, contractor listings, and pricing changes.
• Collaborate with the pricing/margin and FP&A teams to investigate and resolve low-margin issues associated with IV or FOI, ensuring sustained profitability.
• Manage and execute the setup of new and extended/replacement IV/FOI programs, meticulously scrubbing for errors and ensuring the inclusion of mandatory elements, such as required signatures and Cool shingles, to uphold program integrity.
• Facilitate effective communication with BM's, RM's, and RSM's regarding program status, accruing detailed follow-ups and managing submissions through the IV portal for enhanced program transparency.
• Conduct comprehensive checks for accuracy on the Field IV list, juxtaposing it with the master spreadsheet to rectify setup errors and ensure consistent, reliable data for strategic planning.
• Lead weekly coordination calls with the IV team, leveraging the West shared spreadsheet to review and resolve outstanding issues, ensuring all program data is current and actionable.
• Scrutinize vendor-provided spreadsheets monthly for program accuracy, integrating unlisted programs by liaising with internal and external stakeholders, ensuring a complete and precise inventory of active programs.

Travel Requirements:

The Regional Rebate Coordinator at SRS Building Products is not required to travel as part of their duties, as all responsibilities and tasks, including responding to inquiries, managing spreadsheets, conducting calls, and coordinating programs, can be effectively executed via electronic communication and virtual collaboration tools.

Physical Requirements:

The position of Regional Rebate Coordinator at SRS Building Products requires the incumbent to perform tasks in a standard office environment. Physical requirements for this role include the ability to frequently use a computer for extended periods, with repetitive movements in typing, which may involve fine motor skills and hand-eye coordination. The employee must be capable of sitting at a workstation for the majority of the workday, with occasional standing or walking required when moving between departments or during meetings. The employee should be able to carry out tasks that involve reading and analyzing data for prolonged periods, necessitating good visual acuity, with or without corrective lenses. The ability to communicate effectively with colleagues through digital or in-person interactions is also essential. The nature of the job may occasionally necessitate light lifting of documents or office supplies, generally not exceeding 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This could include assistive devices or flexible arrangements to ensure accessibility and comfort in performing the required duties.

SRS Building Products is committed to providing an inclusive work environment that values the diversity of all employees and supports their professional development, ensuring fair access to opportunities and responsibilities.

Working Conditions:

The role of Regional Rebate Coordinator at SRS Building Products operates within a dynamic and deadline-driven environment. The position is centered around a hybrid work model, combining both office-based work and remote capabilities. The Coordinator is responsible for maintaining a fast-paced workflow that necessitates precision and timeliness in managing a high volume of tasks. Daily responsibilities include prompt email communication with leadership and field teams, meticulous updating of the IV/FOI master spreadsheets, and consistent interaction with various stakeholders to ensure all rebate programs are accurately managed and executed. The environment necessitates a proactive approach to problem-solving and effective time management to meet the continuous demands of the role, enhancing efficiency and accuracy in rebate coordination.

Minimum Qualifications:

• Education and Experience: Bachelor's degree in Business Administration, Finance, or a related field, or equivalent work experience. Minimum of 3 years experience in rebate coordination, pricing management, or a related field within the building products or construction industry.
• Technical Proficiencies: Proficiency in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, and data validation. Experience with CRM and ERP systems, specifically related to rebate and pricing management. Familiarity with the Agility (SO Viewer) software for sales reporting and analysis. Capable of conducting virtual meetings using platforms such as Microsoft Teams.
• Communication Skills: Excellent written and verbal communication skills to effectively manage a high volume of emails and correspondence with internal stakeholders and external partners. Strong ability to present information clearly and accurately to diverse audiences, including leadership and field teams.
• Analytical and Organizational Skills: Strong analytical skills with the ability to identify errors, discrepancies, and inaccuracies in complex data sets. Proven track record of maintaining accurate and real-time updated master spreadsheets, encompassing dynamic regional data. Demonstrated ability to perform under tight deadlines with a focus on meticulous detail and accuracy.
• Project Management: Experience in coordinating and managing multiple projects simultaneously, ensuring timely and accurate completion. Ability to develop and deliver training materials and sessions to various teams on rebate processes and procedures.
• Problem-Solving: Skillful in troubleshooting and resolving low margin and pricing issues by collaborating with cross-functional teams. Proactive in identifying potential program errors or omissions and addressing them before they impact business operations.
• Interpersonal Skills: Proven ability to work collaboratively across teams, fostering positive relationships with internal and external stakeholders at all levels of the organization. Adaptable to changing priorities and able to operate effectively in a fast-paced environment.

Preferred Qualifications:

• Advanced Analytical Skills: Demonstrated proficiency in managing and analyzing large datasets, with a focus on identifying patterns, discrepancies, and opportunities for optimization in rebate program management.
• Strong Communication Abilities: Exceptional written and verbal communication skills, with the ability to effectively engage with various levels of leadership and cross-functional teams to address inquiries and provide clear guidance on IV/FOI processes.
• Detail-Oriented Proficiency: Meticulous attention to detail for maintaining accurate and up-to-date master spreadsheets, ensuring all relevant data is captured, including notes, updates, and program-specific details.
• Proficiency in Industry-Specific Software: Expertise in utilizing platforms such as Agility (SO Viewer) and the IV Portal for tracking, submitting, and verifying rebate programs, as well as competency in corporate communication tools like Microsoft Excel and Microsoft Teams.
• Proven Ability to Multitask and Prioritize: Experience managing a high volume of emails and tasks related to rebate program coordination, demonstrating effectiveness in prioritizing tasks to meet tight deadlines, particularly at month- and quarter-end.
• Collaborative Problem-Solving Skills: Ability to work collaboratively across departments, including regional management, the pricing team, and vendors, to resolve discrepancies and ensure the successful execution and renewal of rebate programs.
• Experience in Training and Development: Proven experience in creating training materials and conducting sessions for internal stakeholders to enhance understanding and efficiency in IV/FOI processes.
• Strong Vendor and Stakeholder Management: Capable of building and maintaining positive relationships with vendor representatives and internal teams to facilitate timely communication and resolution of program-related issues.
• Adaptability and Initiative: Demonstrated ability to adapt to evolving business needs and proactively seek out process improvements, including the development of PowerPoint training tools and region-specific program spreadsheets.
• Strategic Insight: Ability to synthesize data and insights from rebate programs to assist in strategic decision-making, contributing to improved pricing strategies and enhanced negotiation capabilities.

Minimum Education: The candidate must possess a Bachelor's degree in Business Administration, Finance, or a related field. Preferred Education: A Bachelor's degree in Business Administration, Finance, or a related field is preferred, to enhance proficiency in data management, financial analysis, and communication with cross-functional teams.

Minimum Years Of Work Experience: The 'Minimum Years of Work Experience' required for the Regional Rebate Coordinator role is a critical component of the position's qualifications, ensuring candidates possess the requisite experience to perform effectively. This role requires a minimum of 4 years of professional experience in a related field, demonstrating proven expertise in managing complex data sets, coordinating multiple projects, and engaging cross-functional teams to drive strategic objectives.

Certifications: The role of Regional Rebate Coordinator may benefit from the following preferred certifications, enhancing efficiency and expertise within rebate management, data analysis, and communication with key stakeholders:

• Certified Pricing Professional (CPP): To aid in effective pricing strategy development and implementation in collaboration with the pricing/margin team and