Policy, Procedure and Control Admin (Hybrid- KC Only)

The Policy, Procedure and Control Admin is responsible for maintaining policies, procedures, and controls for the Consumer Line of Business. The position will report to the Consumer Banking Standards, Performance, and Risk Manager.

How you will spend your time:

• Execute the development and maintenance of policies, procedures, and controls for the Consumer line of business.

• Serve as a subject matter expert (SME) regarding the policies, procedures, and controls collaborating on efforts of change management to include new or existing products and services.

• Ensure that all policies, procedures, and controls are written with the intent to instruct, inform, and adhere to the standards of the Consumer Bank.

• Creation, editing, maintenance and archival of the policies, procedures, and control documentation for the Consumer Bank.

• Collaboration with several lines of business on guidance required for Consumer Banking instruction or troubleshooting.

• Contribute to the success of the First Line of Defense and the Branch Quality Control Review teams to maintain consistency of desired outputs.

• Other duties as assigned.

We’re excited to talk with you if you have:

• Bachelor’s degree or equivalent work experience.

• 3+ years of banking, analytics, compliance, or other relevant experience.

• Demonstrates the ability to work independently or in a group setting.

• Demonstrates proficiency in the Microsoft Office Suite.

• Demonstrates the ability to develop and maintain rapport with various departments to effectively obtain and document information.

• Demonstrates the ability to learn and understand documenting, evaluating, and analyzing processes that identify key risks and controls.

• Demonstrates proficient problem-solving skills.

Compensation Range:

$51,480.00 - $99,330.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.