Draw Level 1 Troubleshooter

Draw Level 1 Troubleshooter

Date: Mar 10, 2026

Location: Concord, NC, US, 28026

Company: Corning

The company built on breakthroughs. Join us.

Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.

How do we do this? With our people. They break through limitations and expectations not once in a career, but every day. They help move our company, and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings carrier network and enterprise network.

Day-to-Day Responsibilities

Performing weekly Galileo, OTD, flaw detector and lasermike certifications/calibrations.

Change FTD belt, cleaning FTD cutter, and ensure ppu misters and cutters are working.

Perform reboots on equipment.

Perform other Level 1 troubleshooting tasks as documented in training.

Perform general maintenance tasks on the Draw tower.

Act as communications hub for the team, relaying troubleshooting needs to the Tech Team.

Identify chronic issues with equipment and escalate to Tech Team

Continue functioning as a Fibermaking MT.

Applicant Knowledge/ Skills/ Abilities Required

Must be Draw certified

Proficiency with MS Office programs (Excel, Word, PowerPoint, Outlook)

Mechanical aptitude

Ability to follow checklist

Troubleshooting skills

Must have strong verbal and written communication skills.

Ability to prioritize responsibilities while working in an irregular work environment with changing priorities and multiple tasks.

Must have the ability to function independently with minimal supervision and with strong attention to detail and follow up/completion of assigned action items.

Must maintain certification and function as Fibermaking MT on shift.

Strong teamwork and leadership skills.

12hr rotating shift schedule, overtime required as needed.

Reminder:

Please be sure to check that:

You are certified as a Draw PA

You are not on a level 2 discipline

This position does not support immigration sponsorship.

The range for this position is $22.00 hourly rate - $25.25 hourly rate. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

A job that shapes a life.

Corning offers you the total package. Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one.

• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
• Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well when Corning wins, we all win.
• Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Nearest Major Market: Charlotte

Nearest Secondary Market: Concord