Title: Customer Success Manager
Location: San Francisco, CA
Job Type: Full-time
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Company Overview:
HireCapital is partnered with a breakthrough technology company reinventing how engineers develop software. Backed by top-tier investors and led by a world-class engineering team, they’re solving challenges developers have struggled with for decades. With strong early traction, adoption from some of the most sophisticated engineering organizations, and a mission to redefine the future of software, they’re building out a go-to-market team on both coasts.
Role Summary:
We’re hiring a CSM to own onboarding, adoption, customer health, renewals, and expansions for a portfolio of technical accounts. You’ll work closely with engineering-facing users, run QBRs, translate customer feedback to product, and manage commercial conversations.
If you like strategic ownership over a technical book of business and hate being a reactive support monkey, this is the job.
Responsibilities:
Qualifications:
Bonus Experience
Benefits:
HireCapital and our clients are equal-opportunity employers. xywuqvp We celebrate diversity and are committed to creating an inclusive environment for all employees.
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