Document Services Specialist
Document Services Specialists support client business operations by providing high-quality document production and administrative assistance. This role is responsible for preparing, revising, reformatting, and converting documents using standard office applications, including the accurate handling of complex documents, spreadsheets, and charts. Specialists are required to work at an Opensity facility and are expected to manage time-sensitive and confidential materials with precision and discretion. The scheduled shift of this position is from 6:00 p.m. to 3:00 a.m. Sunday to Thursday.
Responsibilities:
- Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
- Prepare and edit complex documents, spreadsheets, charts
- Provide coordination and administrative support for special projects
- Efficient handling of time sensitive and confidential materials
- Perform document diagnostic activities related to troubleshooting documents inconsistencies
- Create and/or revise work product using direct keyboard entry, scanner, or electronic conversion methods of input; transcribe audio and digital dictation including deposition transcripts as required
- Spell check, proofread and/or cross-check documents to ensure accuracy and completeness
- Strive to increase skillset knowledge level by participating in company training courses, research, and onsite training sessions
Requirements:
- HS Diploma or GED
- 1+ year working in document outsourcing or legal industry preferred
- Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning
- Ability to multi-task with strong attention to detail
- Strong initiative required; ability to work independently with minimal direct supervision
- Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
- Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus
The compensation range for this role is 22.52 to 27.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
Epiq's policy is to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities.