Team Developer

About the Role

At Home Helpers Home Care, we believe exceptional care starts with an exceptional team. As our Team Development Specialist, you’ll play a vital role in building, developing, and supporting a high-performing caregiving team that delivers compassionate, reliable in-home care.

This position is perfect for someone who loves connecting with people, coaching for growth, and leading by example. In addition to recruiting, onboarding, and developing caregivers, you’ll step in to provide hands-on support and training in the field when needed, helping ensure continuity of care and reinforcing best practices.

What You’ll Do

Recruitment & Onboarding

Be a proactive talent champion by:

• Posting and managing job openings with creativity and strategy
• Screening applicants and conducting engaging, behavior-based interviews
• Making thoughtful hiring decisions that strengthen our team
• Managing sponsored job postings within budget guidelines
• Leading upbeat, consistent new-hire orientations
• Supporting new caregivers throughout onboarding so they feel welcomed, prepared, and confident
• Communicating staffing needs clearly with the scheduler and office team
• Anticipating future staffing demands to ensure seamless client coverage

Training, Development & Field Support

Model a growth-focused, hands-on coaching approach by:

• Training caregivers on procedures, best practices, and client-care expectations
• Providing in-field training and support when needed to reinforce skills and confidence
• Stepping in to help cover caregiver shifts when necessary, ensuring uninterrupted, high-quality client care
• Tracking required certifications and training to ensure compliance
• Maintaining systems that support ongoing caregiver growth and success
• Encouraging continuous learning and professional development

Performance Support

Lead with supportive accountability by:

• Identifying skill gaps and coordinating additional training
• Addressing performance concerns promptly, respectfully, and professionally
• Coaching caregivers toward improvement and excellence
• Recognizing growth and celebrating team successes

Compliance & Quality Assurance

Demonstrate attention to detail by:

• Ensuring adherence to all regulatory and company standards
• Implementing quality assurance practices that elevate client care
• Maintaining accurate, organized employee and training records
• Safeguarding compliance with legal and licensing requirements

What Success Looks Like

You’ll know you’re thriving in this role when:

• Staffing levels consistently support smooth scheduling and dependable service
• New caregivers feel confident in their roles within their first 30 days
• Caregivers feel valued, supported, and engaged—leading to strong retention
• Team communication is open, positive, and collaborative
• Clients receive consistent, high-quality care—even during staffing gaps
• Compliance standards are consistently met or exceeded
• Office operations run efficiently thanks to clear, timely communication
• Employee records are organized, accurate, and audit-ready

What You Bring

Core Competencies

Supportive Accountability – You set clear expectations and deliver constructive feedback in a way that motivates and empowers others.

Organizational Excellence – You skillfully manage recruitment, onboarding, training, and recordkeeping with efficiency and accuracy.

Confident Leadership – You lead with clarity, emotional intelligence, and professionalism—and aren’t afraid to jump in and support your team when needed.

Essential Qualifications

• Active CNA license (or willing to obtain within 6 months from hire)
• Comfort and proficiency with computers and administrative systems
• Excellent phone presence and communication skills
• Strong relationship-building and interpersonal skills
• Ability to work both independently and collaboratively
• Willingness to provide hands-on care, training, and shift coverage as needed
• Genuine commitment to caregiver growth and development

Our Culture

We’re looking for someone who embodies the core values of Home Helpers:

• Professionalism
• Teamwork & Collaboration
• Clear, Honest Communication
• Simplicity & Efficiency
• Positivity & Solution-Focused Thinking

Availability

• Flexible availability between 8:00 AM and 6:00 PM as needed
• Participation in a standby rotation to help ensure client coverage and phone support
• Ability to step in for shift coverage and field support when needed

If you’re passionate about developing people, strengthening teams, and leading from the front, we’d love to meet you.

• Let’s build something great—together.

Home Helpers® Home Care is a in-home care service that provides top quality in-home care. Our Cared-4℠ program is a holistic approach to meet the four primary areas of need, helping your loved one stay safe and independent at home.
Our team of Caregivers will work with you to fully understand your loved one’s needs and make the best decisions for their quality of life and peace of mind. We are one of the nation’s leading providers of senior care and deliver comprehensive services for clients dealing with a wide variety of conditions and struggles.