Senior Software Engineer - Developer/Enabler (Hybrid)

As a Senior Software Engineer on the Digital Platforms Enablement team, you'll speed delivery and improve quality across customer- and partner-facing apps. You'll achieve this by building reusable "paved roads" (templates, starter kits, shared libraries, and build standards). Initially, you'll focus on Java/Spring Boot, and later expand to Node.js, .NET, and Python. You'll standardize branching/release and testing practices, embed security by default, and operationalize reliability through SLOs and Datadog observability. You'll also improve CI/CD pipeline standards, accelerate test-failure triage, and strengthen self-service tools and documentation-driving better outcomes such as improved DORA metrics.
You will report to Senior Manager, Engineering.

#LI-Hybrid

Role NOT eligible for sponsorship.

Position Compensation Range:

$99,000.00 - $167,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities:

• Build reusable engineering assets (service templates, starter kits, reference implementations, shared libraries)
• Define and roll out best practices:
  • Branching/release strategy, PR standards, versioning/tagging, feature flags
  • Unit/integration testing and reliable test-data patterns
  • Secure-by-default standards (dependency hygiene, secrets management, least privilege, secure configuration)
• Enable AI-assisted development (prototyping, code understanding, test generation, refactoring) with quality/security guardrails
• Reduce friction across Java/Spring Boot and Node.js/.NET/Python teams via practical enablement
• Improve developer workflows (local setup, reproducible builds, environment consistency, debugging/troubleshooting guidance)
• Standardize cloud-native deployment patterns for AWS/GCP (EKS/ECS/Cloud Run/GKE)
• Implement observability-by-default using Datadog (instrumentation, dashboards, alerting standards, operational guides)
• Create standardized delivery automation (e.g., reusable GitLab CI/CD templates)
• Partner with platform teams to improve docs, onboarding, self-service tools, and paved-road workflows (turn common issues into docs/examples/automation)
• Drive metrics-based improvements (DORA metrics, SLOs/SLAs, error budgets, alert thresholds)
• Drive adoption through documentation, examples, enablement sessions, and office hours

Specialized Knowledge & Skills Requirements:

• Demonstrated experience providing customer-driven solutions, support or service.
• Basic knowledge and understanding of application architecture, design alternatives, and development standards.
• Demonstrated experience communicating technical information. *Demonstrated experience developing complex software/systems using one or more programming language.
• Demonstrated experience establishing, using and supporting integration and communications technologies between applications, databases and technology platforms.
• Demonstrated experience analyzing and estimating project size and work efforts for software solutions.
• Demonstrated experience writing and modeling application system design and program specifications.
• Solid knowledge and understanding of systems development life cycle (SDLC).
• Solid Knowledge and understanding of integration and migration strategies and technologies.

Preferred Qualifications

• BS in Computer Science/Engineering (or equivalent)
• 5+ years software engineering experience with increasing scope
• Production experience with Java + Spring Boot
• Maven proficiency (build/test, dependency management, packaging)
• Familiarity with Node.js, .NET, and/or Python
• Experience creating developer enablement assets (templates, shared libraries, internal tools, standards, reference implementations)
• CI/CD experience (preferably GitLab Pipelines or similar) focused on repeatable delivery and developer experience
• Experience deploying/operating containerized services in AWS and/or GCP (GKE, EKS, ECS, Cloud Run)
• Observability across logs/metrics/traces (preferably Datadog)
• API testing and documentation (Postman, OpenAPI/Swagger)
• Modern delivery practices: unit/integration testing, branching strategies, security best practices
• Kubernetes packaging/config and container build best practices (Helm/Kustomize)
• Infrastructure as Code (IaC) experience
• Software supply chain security (dependency scanning, SBOMs, signing/attestations)
• Familiarity with DORA metrics and reliability practices (SLOs, error budgets)
• Experience with AI-assisted engineering practices (prompting, review habits, quality checks, safe-use guidelines)
• Prior developer productivity and/or platform engineering experience

Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role you will be expected to work a minimum of 10 days per month out of the Madison, WI or Boston, MA offices.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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