Finance Manager

Finance Manager

The Finance Manager plays a critical role in the dealership's profitability. You'll be responsible for securing financing for customers, structuring deals, and presenting a variety of financial and insurance products to maximize customer satisfaction and dealership revenue.

Responsibilities:

• Meet with customers after the vehicle selection to discuss financing options.
• Assess customer creditworthiness and pre-qualify them for loan options from various lenders.
• Negotiate loan terms and interest rates with lenders on behalf of the customer.
• Secure financing approval and finalize loan documents.
• Ensure all loan documentation is accurate and compliant with regulations.
• Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.).
• Tailor product recommendations to the customer's needs and budget.
• Overcome objections and effectively close deals on F&I products.
• Maintain a deep understanding of all offered products and their benefits.
• Structure financing deals that meet customer needs while maximizing dealership profit.
• Utilize various tools and techniques to increase profitability within legal and ethical boundaries.
• Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products).
• Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience.
• Build trust and rapport with customers, addressing their concerns and questions with professionalism.
• Maintain a positive and welcoming demeanor in sometimes high-pressure situations.
• Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act).
• Stay informed about updates to regulations and adapt processes accordingly.
• Train and mentor sales staff on F&I products and processes.
• Maintain strong relationships with lenders and insurance providers.
• Assist with monthly and quarterly sales reports and financial analysis (as needed).
• Other duties as assigned

Qualifications:

• Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Minimum of 2-3 years of experience in automotive finance or a related field (e.g., banking, lending).
• Strong understanding of automotive financing principles and loan options.
• Excellent sales and negotiation skills.
• Proven ability to close deals and meet sales targets.
• Exceptional communication and interpersonal skills.
• Proficient in computer skills and dealership management software (DMS).
• Ability to multi-task and manage time effectively in a fast-paced environment.
• A valid driver's license with a clean record.
• Knowledge of F&I regulations and compliance is a plus.

Benefits of Working at Swickard:

• Career Path Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

About Us:

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We're a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Swickard has positioned itself as a leader in the automotive industry partnering with luxury, import, and domestic brands as an OEM preferred partner.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?