Patient Services Representative / Medical Assistant

Job Type

Full-time

Description

Description

For over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth, with expansion into four states and a future dedicated to continued growth. As our family expands, we live and work by our core values : integrity, excellence, trust, caring, tradition, and innovation.

POSITION SUMMARY

We are seeking a dependable and flexible individual to fill a dual position as both a Patient Services Representative (PSR) and Medical Assistant (MA) in our Naperville office. This full-time position requires working as a PSR on designated days and as a Medical Assistant on others, providing comprehensive support to both our patients and clinical team.

DUTIES AND RESPONSIBILITIES

Patient Services Representative Duties (Mon / Wed / Thurs) :

• Greet patients
• Check in patients and assist with individual concerns, as they arise
• Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
• Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
• Other tasks, as assigned

Medical Assistant Duties (Tues / Fri) :

Requirements

QUALIFICATIONS / EDUCATION / CRITICAL SKILLS

SCHEDULE :

Monday : 8 : 00 AM - 5 : 30 PM

Tuesday : 8 : 00 AM - 5 : 30 PM

Wednesday : 9 : 00 AM - 5 : 30 PM

Thursday : 8 : 00 AM - 5 : 30 PM

Friday : 8 : 00 AM - 5 : 30 PM

TRAVEL :

BENEFITS :

PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS :

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS :

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human