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Provider Business Operations Senior Associate
Provider Business Operations Senior AssociatePwC (US) • Chicago, IL, US
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Provider Business Operations Senior Associate

Provider Business Operations Senior Associate

PwC (US) • Chicago, IL, US
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  • [job_card.full_time]
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Corporate Technology Strategy Consulting Senior Associate

At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As part of the Corporate Technology Strategy team, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :

  • Respond effectively to the diverse perspectives, needs, and feelings of others.
  • Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
  • Use critical thinking to break down complex concepts.
  • Understand the broader objectives of your project or role and how your work fits into the overall strategy.
  • Develop a deeper understanding of the business context and how it is changing.
  • Use reflection to develop self awareness, enhance strengths and address development areas.
  • Interpret data to inform insights and recommendations.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

As part of the Corporate Technology Strategy team, you will drive collaboration and alignment across the organization while addressing complex challenges. As a Senior Associate, you will leverage structured problem-solving techniques and advanced data analysis to inform decision-making and support transformative initiatives. This role offers the chance to engage with diverse stakeholders, enhance your analytical skills, and contribute to meaningful operational improvements in the healthcare provider industry.

Responsibilities :

  • Facilitate meetings and communicate effectively across multiple levels
  • Apply a hypothesis-driven approach to analyze and interpret data
  • Contribute to transformative initiatives within the healthcare provider sector
  • Strengthen stakeholder management and communication skills
  • What You Must Have :

  • Bachelor's Degree
  • At least 3 years of consulting and / or healthcare provider industry experience, with exposure to business- or technology-enabled transformation programs
  • What Sets You Apart :

  • Master's Degree preferred
  • Experience working in provider operations or process redesign
  • Familiarity with automation or AI-enabled tools
  • Excelling in communication with cross-functional teams
  • Analyzing administrative processes for problem-solving
  • Developing clear, client-ready deliverables
  • Supporting project management and documentation
  • Engaging with provider stakeholders in delivery teams
  • Interest in learning enabling platforms like Oracle or Workday
  • Travel Requirements : Up to 80%

    As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

    The salary range for this position is : $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

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