Dutch Speaking Customer Service for Education & E-Learning industry

Customer Service Representative

Join Patrique Mercier Recruitment as we facilitate an exciting career opportunity for Dutch-speaking professionals in the construction industry! We are on the lookout for dedicated customer service representatives who are ready to take their skills to the next level. In this role, you will provide top-quality support to customers in the construction sector, handling inquiries and resolving issues with a focus on professionalism and efficiency. You will work closely with clients, contractors, and team members to ensure seamless communication and high levels of satisfaction. If you have a passion for customer service and are eager to contribute to the success of the construction industry, this is your chance to shine with Patrique Mercier Recruitment!

Responsibilities :

• Provide exceptional customer support to Dutch-speaking clients in the construction industry through various channels, including phone, email, and chat.
• Assist customers with product inquiries, service issues, and order management with a focus on resolution and client satisfaction.
• Collaborate effectively with internal teams to address client concerns and ensure timely response and follow-up.
• Maintain accurate records of customer interactions, transactions, and feedback.
• Identify opportunities to enhance the customer experience and suggest improvements.
• Meet performance targets and contribute to the overall success of the customer service team.