Network Engineer

Roles & Responsibilities

-Responsible for Designing and providing WAN/LAN network administration, enterprise wireless, cloud administration (AZURE), SD WAN administration and Cisco/Palo Alto firewall administration.

-Troubleshooting the Level 3 and advanced network issues and performing call backs ensuring issues are resolved & appropriate solution is provided to the customer.

-Initiate improvements in tools (SolarWinds, Panorama, Prime, Cisco DNA, Infoblox) requirements gathering and processes.

-Responsible for investigating causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the network related tickets.

-Make recommendations based on analytics to improve performance and optimization of network infrastructure.

-Manage new and existing equipment, hardware, and software upgrades.

-Understanding Network support priorities and objectives and taking an active role in accomplishing them.

-Help level 1/2 resources to address the Network related issues.

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