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Third Shift Customer Service
Third Shift Customer ServicePlanet Fitness - Duo Fit, LLC • Westerville, OH, US
Third Shift Customer Service

Third Shift Customer Service

Planet Fitness - Duo Fit, LLC • Westerville, OH, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources
  • Bonus based on performance

Job Summary

The Overnight Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive and safe member experience. Position hours are 10pm through 6am, Monday through Friday weekly. This position is Full Time.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests by providing exceptional customer service
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
  • Maintain the neatness and cleanliness of the club
  • Monitor for safety of persons and cleanliness in the club
  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies / paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.

    • Qualifications / Requirements

  • Cleaning background preferred
  • Customer Service background preferred
  • A passion for fitness and health
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers
  • Strong listener with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language
  • High School diploma / GED equivalent preferred
  • Must be 18 years of age or older

    • Physical Demands

  • Continual standing and walking during shift
  • Acknowledgement of members when maintaining the facility
  • Must be able to occasionally lift up to 50 lbs
  • Will dilute and clean with chemicals throughout shift
  • Clean and sanitize equipment, restrooms and surfaces throughout the club
  • Monitor club and assist members throughout entirety of shift
    • [job_alerts.create_a_job]

    Third Shift Customer Service • Westerville, OH, US

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