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Overpayment Field Support Unit B Coordinator
Overpayment Field Support Unit B Coordinatorthe Agency • Springfield, Vermont, USA
Overpayment Field Support Unit B Coordinator

Overpayment Field Support Unit B Coordinator

the Agency • Springfield, Vermont, USA
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  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Job Requisition ID : 50912

Opening Date : 11 / 24 / 2025

Closing Date : 12 / 09 / 2025

Agency : Department of Human Services

Class Title : EXECUTIVE II - 13852

Skill Option : None

Bilingual Option :

Salary : Anticipated Salary $6589-$9541 / month ($79068-$114492 / year)

Job Type : Salaried

Category : Full Time

County : Sangamon

Number of Vacancies : 1

Bargaining Unit Code : RC062 Technical Employees AFSCME

Merit Comp Code :

This position is a union position; therefore provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

While not requireda Resume / Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of yourapplication. Failure to upload requested transcripts license and / or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

Why Work for Illinois

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under general direction of the Public Service Administrator in the Central Overpayment Unit Bureau of Collections Office of Fiscal Services serves as Overpayment Field Support Unit B Coordinator . Plans organizes controls and evaluates statewide program operations directing the process of recovery planning and establishment; monitor and evaluate Supplemental Nutrition Assistance Program (SNAP) Temporary Assistance For Needy Families (TANF) Assistance to the Aged Blind and Disabled (AABD) Cash and Victims of Trafficking Torture and Serious Crimes (VTTC) recovery overpayment packets. Determines needs for recovery operations. Identifies and analyzes key potential recovery issues / activities and develops resolutions and state operating procedures in compliance with policy state and federal rules and regulations. Acts as liaison with the Attorney Generals Office Local Offices and Central Office staff and the SNAP Fraud Unit regarding establishment of overpayments and related recovery activities. Verifies compliance with Federal and State regulations for the establishment of claims.

Essential Functions

  • Serves as Overpayment Field Support Unit B Coordinator.
  • Serves as a working supervisor.
  • Plans organizes and directs staff activities in developing organizing and implementing plans for small claims collection to be undertaken at the local level.
  • Interprets Department and program policy for staff clients and their attorneys.
  • Organizes develops and evaluates plans for referral of administrative support cases.
  • Confirms with manager regarding integration of program policy and procedures.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge skill and mental development equivalent to completion of four (4) years of college preferably with courses in business or public administration.
  • Requires two (2) years of responsible administrative experience in a public or business organization.

    • Specialized Skills

  • Of the two (2) years of responsible administrative experience requires two (2) years of experience processing overpayments and maintaining accounts receivable in an accounts receivable system such as the Integrated Eligibility System the Comptrollers System and / or the Federal Offset System which includes one (1) year of supervisory experience in quality control or a related area within a public or business organization.

    • Preferred Qualifications

  • Two (2) years of experience processing overpayments and maintaining accounts receivable in an accounts receivable system such as the Integrated Eligibility System the Comptrollers System and / or the Federal Offset system which includes one year of supervisory experience in quality control or a related area within a public or business organization.
  • Two (2) years of professional experience directing staff activities in developing organizing and implementing plans for small claims collection for a public or private organization.
  • Two (2) years of professional experience interpreting program policy for a public or private organization.
  • Two (2) years of professional experience negotiating settlements for a public or private organization.
  • Two (2) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking prioritizing and tracking the progress of multiple projects.
  • Two (2) years of experience working with computer programs such as Microsoft Office Excel and Word (or equivalents) software relative to utilizing Accounts Receivable System and reports.

    • Conditions of Employment

  • Requires ability to travel in the performance of duties with overnight stays as appropriate.
  • Certain provisions of the revolving door restrictions contained in 5 ILCS 430 / 5-45 apply to this position. As a result the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment the employee shall prior to accepting any such non-State employment offer notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
  • All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

    • Work Hours : 8 : 30 am - 5 pm Monday - Friday

    Work Location : 600 E Ash St Springfield Illinois 62703

    Office of Fiscal Services

    Bureau of Collections

    Central Overpayment-Field Support Unit B

    Agency Contact :

    Posting Group : Leadership & Management; Social Services

    About the Agency :

    The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy safe and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion Accessibility Responsibility and Equity.

    As a State of Illinois Employee you will receive a robust benefit package that includes the following :

  • A Pension Program
  • Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI BillTraining / Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

    • For more information about our benefits please follow this link : position DOES contain Specialized Skills (as that term is used in CBAs).

    APPLICATION INSTRUCTIONS

    Use the Apply button at the top right or bottom right of this posting to begin the application process.

    If you are not already signed in you will be prompted to do so.

    State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the in the blue ribbon.

    Non-State employees should log in on the using the View Profile link in the top right of the in the blue ribbon. If you have never before signed in you will be prompted to create an account.

    If you have questions about how to apply please see the following resources :

    State employees : Log in to the career portalfor State employees and review the Internal Candidate Application Job Aid

    Non-State employees : on click Application Procedures in the footer of every page of the website.

    State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

    The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :

    Required Experience :

    IC

    Key Skills

    Anti Money Laundering,Accomodation,Analysis,Hibernate,Instrument Maintenance,Arabic

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 6589 - 9541

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