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VIKING OCEAN - 1ST HOUSEKEEPER
VIKING OCEAN - 1ST HOUSEKEEPERISMIRA Recruitment Agency • Oakland, CA, United States
VIKING OCEAN - 1ST HOUSEKEEPER

VIKING OCEAN - 1ST HOUSEKEEPER

ISMIRA Recruitment Agency • Oakland, CA, United States
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  • [job_card.full_time]
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ISMIRA Agency Actively Recruiting for Position 1st Housekeeper for Viking Ocean Cruises

The 1st Housekeeper assists the Executive Housekeeper in the efficient & safe organization and operation of the housekeeping department. Provide support and cover for the Executive Housekeeper during absence.

Why is it so cool to become a Viking?

  • Paid flights to and from the ship
  • Legal employment 6 months on, 2 months off based on 10-hour work day
  • Fixed return dates at the end of your contract
  • Free shipwide Wi-Fi
  • Free food and accommodation
  • Opportunities for growth and advancement in your career

Your Responsibilities

  • Responsible for the daily activities of the Asst. Chief Housekeepers and housekeeping personnel.
  • Prepare and revise work schedules and submit to Exec. Housekeeper for final approval.
  • Monitor daily work performance of the Asst. Chief Housekeepers and Housekeeping personnel, enforce that all work performance meets VOC standard.
  • Prepare and submit performance appraisals for the Asst. Chief Housekeepers and review performance appraisals for housekeeping personnel before submitting it to the Executive Housekeeper for review.
  • Consult, guide, and administrate disciplinary procedure when and if required. All performance evaluations and disciplinary issues are to be reviewed by the Executive Housekeeper prior being issued or administered.
  • Daily communication with the Executive Housekeeper to update on operation and concerns and serve as liaison between Exec Housekeeper, Asst. Chief Housekeepers, and housekeeping team.
  • Provide development opportunities and shadowing for the Crew and assist in covering for shortages in the managerial team as required.
  • Organize, supervise, and ensure proper handling of luggage.
  • Provide and coordinate follow-up on functionalities and technical issues related to guest stateroom areas, public areas, guest self-service laundry, crew areas and facilities.
  • Ensure inventory are carried out as per assign schedule.
  • Prepare, review, and check all relevant reports, documents, logs, checklists, Public Health and safety logs, and any other paperwork necessary for the operation of the department, and ensure their accuracy.
  • Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host; arrange for the collection of general store items as per the schedule and ensure that all items are properly distributed to lockers within the relevant working areas; complete the weekly general supply requisition and submit the requisition for approval.

    • Your Profile

  • A required minimum of 2 years plus experience as an 1st Housekeeper or similar position, within a 5
  • Star hospitality environment, and experience with ship operations of 500+ staterooms required; must have experience in leading a multi-cultural team.
  • Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills the ability to speak an additional language is an advantage.
  • Must be a minimum age of 21 years old; physically fit and in good health; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time.
  • No visible tattoos
  • Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional motivational skills and coaching ability is required; must have a keen eye for cleanliness and attention to detail.
  • Must be proficient with PC based databases, spread sheets, and word processing systems.
  • Must be flexible and stress resistant, team player, shows commitment. Business Administration or Hotel Management degree is preferred.
  • Must have excellent knowledge of all Public Health Policies.
  • Strong knowledge of housekeeping chemicals, equipment, sanitation processes & procedures
  • Strong knowledge of Human Resources procedures and their applications.
  • Ability to lead and motivate a diverse crew.
  • Exceptional Training and guest interaction skills

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