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Integrations Specialist
Integrations SpecialistMRC Global • Worcester, MA, US
Integrations Specialist

Integrations Specialist

MRC Global • Worcester, MA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Integrations Specialist

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

The Integrations Specialist plays a crucial role in delivering comprehensive customer integration services by driving key processes, addressing critical issues, and developing strategic action plans to meet business objectives. This role's key responsibilities include managing inventory reviews, conducting physical inventories at customer sites, and establishing and maintaining consigned and vendor-managed inventories. Through these efforts, the Integrations Specialist ensures seamless integration and operational efficiency across customer locations.

Key Duties & Responsibilities

The Role's responsibilities include, but are not limited to :

  • Customer Solutions Management

Oversee tasks and activities related to customer solutions and consignment inventories to ensure seamless operations and customer satisfaction.

  • Inventory Management

    • Conduct and reconcile physical inventories of MRC Global-owned assets on customer sites, ensuring accuracy and accountability.

  • Documentation and Compliance

    • Maintain thorough internal and external documentation related to customer e-commerce integrations, ERP systems, and internal policies and procedures.

  • Proposal Development

    • Assist in preparing proposals that highlight MRC Global's service offerings, solutions, and implementation capabilities to support business development initiatives.

  • Process and Metric Analysis

    • Analyze key customer metrics and processes to identify opportunities for improvement, driving value for MRC Global and enhancing customer outcomes.

  • Team Support

    • Provide operational and technical support to Customer Integration team members, fostering collaboration and productivity.

  • Reporting and Monitoring

    • Prepare and deliver monthly progress reports for key implementation activities to management, highlighting milestones, challenges, and next steps.

  • Monitor and assess project performance post-implementation, recommending enhancements where needed.

    • Education & Experience

  • Bachelor's degree in Business or other related field preferred.
  • 0 - 3 year of relevant experience.

    • Skills & Abilities

  • Strong knowledge of, and ability to learn, Microsoft Office software products including Word, PowerPoint, Excel, and Access.
  • Must also be able to learn other computer software tools as necessary.
  • Strong knowledge of, or ability to learn, MRC Global's system and associated work processes, e-commerce solutions, and barcoding & scanning technology.
  • Strong organizational and time management skills to handle multiple tasks at once and in dealing with immediate and predetermined deadlines.
  • Problem solving skills are required.
  • Strong business math and analytical skills to accurately understand, calculate, and analyze implementation and process data.
  • Ability to handle stress caused by tight deadlines to meet customer demands.
  • Strong written and oral communication skills.
  • Valid Driver's license with the ability to meet the MRC Global vehicle policy and the ability to travel as needed (up to 30% of time).

    • Working Conditions

  • Office Setting
  • Ability to work overtime as needed, including evenings and weekends.
  • Ability to travel up to 30% of the time.
  • Most work is performed at a desk or in front of a computer.
  • Able to sit / stand for long periods of time.
  • For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

    • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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