Assistant Manager

Job Description

At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. The Assistant Manager is responsible for inspecting and servicing vehicles in a quick and thorough manner for our customers, creating a superior environment through friendliness and professionalism. This position will adhere to and promote the Express Oil Change & Tire Engineers mission while operating within the confines of our company’s core values. All Assistant Managers will contribute to team success under the guidance and direction of the Store Manager.

Responsibilities include (but are not limited to):

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Complete work accurately and quickly allowing customers to remain in their vehicles
• Perform courtesies for every customer (cleaning the windshield, lubricating door hinges)
• Perform multi-point inspection
• Inspect vehicles for additional repairs needed
• Advise Service Consultant and/or VSI for additional mechanical service work
• Inspect fluid levels of power steering reservoir and transmission
• Inspect belts, hoses, and wiper blades
• Check air pressure of tires
• Maintain a safe, clean, and organized work area
• Must be able to perform all duties described in the SOS book
• Oversees and manages all store operations when the Store Manager is absent
• Must be able to do inventory and complete stock orders
• Must be able to open and close the store

Qualifications

We are looking for:

• High level of motivation with hands-on management skills
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers
• Effective communication and interpersonal skills
• Automotive experience helpful but not required

Additional Information

All information will be kept confidential according to EEO guidelines.

Physical Requirements:

• Prolonged periods of standing, stooping, and bending
• At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

Available Benefits While we realize you work for a paycheck, we also understand how important medical, dental and other benefits are to your quality of life. Which is why we offer a selection of excellent benefits — some paid for by the company, some paid by the employee and some with cost-sharing arrangements — to ensure you get the protection and peace of mind you need and deserve. These include: HEALTHCARE We offer medical, mental, dental, vision and secondary medical insurance options so you can get the coverage that meets your and your family’s needs. Learn more about the health care pricing associated with our Benefit Plan. LIFE INSURANCE We provide basic and supplemental options so if you want to choose this financial protection for your family, you can. PAID TIME OFF Work-life balance is important for everyone. With that in mind, we offer paid time off so our valued employees can take time away from work. 401k match To help you get ready for retirement, we offer 401(k) options as well as a competitive company match. Disability Insurance This valuable insurance can give you peace of mind that if you become unable to work due to disability, you’re covered. Short- and long-term options are available. Flexible Spending Accounts Flexible spending accounts offer you a smart option for saving money on eligible healthcare and daycare expenses.