A company is looking for a 3rd Shift Desktop Engineer.
Key Responsibilities
Troubleshoot desktop LAN, server, Wi-Fi, and connectivity issues
Utilize a ticketing system to track email submissions and manage phone support efforts
Manage Windows Active Directory and Exchange while maintaining accurate asset management records
Required Qualifications
College degree and / or 4-6 years of experience providing end user support
Experience with Windows Active Directory and Office 365
Experience troubleshooting network issues in large office / enterprise setups
Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts
Basic understanding of ITIL foundation processes is a plus
Desktop Engineer • San Francisco, California, United States