Associate Director US, Enterprise Partnerships

Associate Director US, Enterprise Partnerships

Proven success managing enterprise-scale partnerships in fintech, payments, or eCommerce, with a track record of influencing executive stakeholders and driving revenue growth.

You'll turn into action, crafting data-driven account plans and personalized strategies that deepen engagement and accelerate GMV across Zip's top merchants.

Remote-first opportunity for U.S.-based employees, with the option to work in-person at our Manhattan office.

Start your adventure with Zip

As an Associate Director US, Enterprise Partnerships, you will own and expand some of Zip's most strategic Enterprise merchant relationships across the retail, eCommerce, and payments ecosystem. This role goes far beyond day-to-day management you'll act as a strategic advisor, leveraging Zip's global BNPL platform, data insights, and marketing capabilities to drive measurable growth and innovation for enterprise merchants.

You'll lead cross-functional initiatives spanning marketing, product, data, and operations to deliver solutions that improve conversion, unlock incremental revenue, and deepen customer engagement. This role requires a balance of commercial acumen, analytical insight, and relationship mastery someone who can operate as both a trusted partner to C-suite stakeholders and an internal champion for merchant success.

You'll Change the Game By :

• Owning and expanding a portfolio of high-value enterprise partnerships, driving growth across GMV, profitability, transaction volume, and new user acquisition. Developing strategic account plans for top merchants, grounded in data and market intelligence, with clear performance targets and co-marketing activations.
• Partnering with client executives to shape omnichannel payment strategies, integrating Zip's BNPL capabilities across online, in-store, and mobile channels.
• Leading joint business reviews (QBRs) and presenting actionable insights highlighting performance metrics, benchmarking trends, and strategic recommendations that influence executive decision-making.
• Driving cross-sell and up-sell motions across the merchant's organization by aligning Zip's expanding suite of solutions (BNPL, Pin8, marketing placements, and consumer insights) with evolving merchant needs.

Acting as the voice of the customer internally partnering with product, analytics, and marketing to identify feature opportunities, resolve friction points, and inform future innovation.

Managing long-term commercial renewals and contract negotiations to secure favorable, mutually beneficial terms.

What You'll Bring to the Team :

What you'll get in return

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.

The annual base Pay for this position is $155k USD. In addition, you will be eligible for a 30% commission of equal value to the base pay range, making on-target earnings (OTE) a range of $201,500. This range reflects our US national compensation band. Additional premium percentages may apply based on our tiered premium location-based strategy.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and / or equity awards, in addition to a full range of medical, financial, and / or other benefits.

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department / team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we're committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finallyget to know us

Zip Co Limited (ASX : ZIP) is a digital financial services company, offering innovative, people-centered products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We're proud to be a values-led business and our values - Customer First, Own It, Stronger Together and Change the Game - guide us in everything we do.