Configuration Analyst

A company is looking for a Configuration Analyst (Remote).

Key Responsibilities

Manage and maintain the configuration management database for accuracy and consistency

Monitor configuration items throughout their lifecycle to ensure compliance with policies

Develop and implement configuration management plans and conduct regular audits to verify configuration integrity

Required Qualifications and Education

Proven experience working with Genesys Cloud systems

Strong knowledge of configuration management processes and tools

Expertise in database queries and operational data analysis

Familiarity with industry standards and regulatory requirements related to configuration management

Experience in the healthcare industry is preferred