Job Description
Req ID: 303571
NTT DATA’s Launch business unit is looking for a Managing Director to be our Launch Industry Lead for Public Sector State, Local and Education (SLED).
Check us out: Launch by NTT DATA We create digital experiences that move millions, helping you strategize, ship, and scale bold products that connect with customers and drive growth. You’ll join experts in digital strategy, product design, and engineering, transforming brands globally.
Job Summary
The Managing Director owns relationships with clients, aims to increase customer satisfaction, account revenue, and profitability, and ensures the portfolio meets KPIs. They must actively initiate and support sales efforts in partnership with the General Manager and Sales. The director should have deep expertise in SLED products and guide the industry sales strategy. Engage early with customers to understand their needs, create winning strategies addressing business goals, and articulate the value of Launch services.
Job Responsibilities:
Collaborate across functions—Sales, Client Executives, Solution Architects, Delivery, and Operations—to ensure solutions align with customer goals.
Build relationships with customer leaders, understand their needs, and manage complex proposals from origination to closure.
Lead solution design and orchestration across NTT DATA, partners, and clients.
In business development, craft compelling value propositions and coach internal teams on deal shaping.
Ensure alignment between client and internal stakeholders, fostering strong client relationships and delivering high-quality work.
Communicate effectively to ensure alignment and clarity of vision and value proposition.
Stay updated on trends to innovate competitive solutions.
Drive revenue growth through upselling and cross-selling opportunities based on evolving client needs.
Foster continuous improvement and operational efficiency.
Conduct regular business reviews, propose enhancements, and ensure client satisfaction.
Develop delivery and client partner talent to scale accounts appropriately.
Manage portfolio P&L to ensure profitable financial results.
Basic Qualifications:
10+ years of experience in digital product innovation, digital agency, consulting, or IT services sales.
10+ years of experience in one or more of the following areas: strong technology solution definition and delivery in a consulting role; account management and business development experience in the services industry; and depth in one or more vertical industries of Public Sector and SLED.
7+ years of experience leading and managing teams to successful outcomes.
3+ years' experience selling in digital product design, user experience, research, and innovation areas.
2+ years' experience and a strong understanding of PoV of GenAI and AI technologies for the respective industry.
This remote US-based position includes travel as needed.
Desired Skills:
Experience in Professional Services Consulting, Software Consulting, Consultative Selling.
Strong industry expertise and experience including with industry-aligned organizations.
Strong track record of driving revenue growth and achieving targets in a similar role, with experience in identifying and closing upselling and cross-selling opportunities.
Excellent leadership skills, with the ability to oversee and inspire multiple teams, fostering a collaborative and high-performance work environment.
Exceptional communication and presentation skills, with the ability to engage and influence client executives, sales teams, and internal stakeholders.
Solid understanding of software development processes, methodologies, and best practices.
Strong business acumen, with the ability to understand clients' business needs and translate them into effective software solutions.
Proactive and results-oriented mindset, able to manage multiple priorities and thrive in a fast-paced, dynamic environment.
Strong negotiation and problem-solving skills, with the ability to address client challenges and resolve conflicts effectively.
Must be able to resolve issues and manage escalations within engagement teams and directly with the client.
Ability to engage and build relations with senior leadership at Fortune 500 organizations.
Attributes include strategic thinking, teamwork, ability to influence, strong analytical and problem-solving skills, a high level of professionalism, and strong attention to detail.
Location: USA (Austin, Atlanta, Chicago, Philadelphia, New York City, Boston, Denver, Las Vegas, Dallas, etc.)
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Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $175,320-$294,375. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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