Customer Support RepresentativeVirtualVocations • Washington, District of Columbia, United States
Customer Support Representative
VirtualVocations • Washington, District of Columbia, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Support Representative.
Key Responsibilities
Respond to customer inquiries via email, chat, and / or phone in a timely and professional manner
Troubleshoot issues and provide step-by-step solutions while documenting customer interactions
Maintain up-to-date knowledge of company products and services, and contribute to knowledge base articles
Required Qualifications
High school diploma or equivalent (Bachelor's degree is a plus)
Previous experience in customer service, support, or helpdesk roles preferred
Fluency in English
Ability to work in a fast-paced environment
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