Surveillance Operator

Surveillance Operator (MGM Springfield)

The show comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like you to create unique and show-stopping experiences for our guests.

The job : Join the excitement at MGM Springfield as a surveillance operator, where you'll play a crucial role in fostering a collaborative environment that prioritizes outstanding service for guests and employees alike. Your responsibilities will include ensuring a fair, safe, and secure atmosphere by upholding company policies, procedures, and relevant laws, creating accountability across the board.

The starting rate : $22.00 per hour

The day-to-day : Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions. Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft. Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances. Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.

The ideal candidate : Has a high school diploma or GED. Has 1+ years of prior relevant experience or in gaming and / or surveillance experience.

Perks & benefits : Healthcare, and 401K benefits. Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.