RPA Manager

As part of Guidehouse’s Technology - Intelligent Automation team, you will work on high-impact and high-visibility projects, helping to shape not only Guidehouse’s current business, but its long-term strategy.

Build the future of Intelligent Automation as part of the Artificial Intelligence and Robotic Process Automation Center of Excellence (CoE). The CoE is a unique team within Guidehouse, focusing on solving our client’s most critical challenges using Advanced Analytics, AI/ML, and RPA. The CoE works on a wide variety of projects; from helping clients get started on their automation journey, to implementing and scaling full grown RPA programs, to combining advanced technologies such as AI and machine learning with RPA to create cognitive automations that are able to complete tasks that would not be possible for RPA alone.

As an Automation Center of Excellence Manager, you’ll be a critical member of a growing team with great opportunities to learn and advance your career. You will support internal and external customers, engaging at a high-level with other consulting professionals and clients. You’ll be responsible for managing all aspects an automation programs from implementing and maintaining program governance to requirements gathering and process documentation to collaborating with executive leadership on program strategy to deploying new automated solutions.

What You Will Need:

• U.S. Citizenship required and an ability to obtain a Secret clearance
• Bachelor's degree required
• Minimum of FIVE (5) years experience supporting projects that design, build, test, and deploy automation, analytical, dashboard, or other similar types of solutions with 2 of those years focused on UiPath automation programs;
• Experience leading an automation program that includes setting up unattended automations and infrastructure, driving the adoption and growth of the program and the required software infrastructure, completing feasibility studies, creating and maintaining best practices, performing demoes, and communicating with client leadership on program strategy;
• Experience in leading automation development teams that includes overseeing the timely and quality delivery of bots, ensuring the successful capture of bot requirements, performing bot code reviews, and performing automation test;
• Ability and desire to work on a fast-paced, technical team that is constantly growing and taking on new challenges;
• Effective communication to various audiences (including various levels of management and external clients) in a professional environment;
• Experience in or a desire to learn business development to grow automation teams;
• Gathering requirements and process mapping;
• Business skills and experience in IT;
• Strong written and verbal communication, including the ability to communicate clearly about technical issues and needs to clients during meetings;
• Strong organization and self-management skills, ability to self sufficiently complete assigned tasks on time, willingness to ask questions when unclear, and the willing to take initiative and follow through;
• Ability to handle multiple tasks and responsibilities;
• Identifying and addressing client needs, building relationships with clients, demonstrating flexibility in prioritizing and completing tasks, communicating potential conflicts to a supervisor.

What Would Be Nice To Have:

• Experience supporting a federal agency’s automation program;
• Local to Washington, D.C;
• An active Secret or higher clearance with a federal agency;
• Experience working within a governance model;
• Experience with Power Apps, Power Automate, Blue Prism, Automation Anywhere, or other commercial automation tools;
• Software development skills utilizing R, Python, .Net or other languages including VBA;
• Experience in AI/ML tools, technologies, and processes;
• Experience with Agile project delivery methods, tools and concepts;
• Human capital analytics, financial management, or advanced data visualizations;
• Business analysis, system design, business process re-engineering, and change management;
• Business process analysis and optimization;
• Selecting and applying the appropriate automation or software tool for a given customer requirement.