Scheduling Specialist

Explore Opportunities With Assured Home Health

Assured Home Health, a part of LHC Group, is a leading post-acute care partner for hospitals, physicians, and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other, and the communities we serve. Find a home for your career here. Join us and embrace a culture of caring, connecting, and growing together.

As the Scheduling Specialist, you will manage patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

Primary responsibilities include utilizing an automated scheduling system to maintain a calendar of services for both episodic and per visit customers, processing workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits, monitoring pending referrals daily and assigning licensed professionals and case managers for all start of care visits, and communicating daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required qualification: high school education or equivalent experience.

Preferred qualifications: 1+ years of scheduling experience in a health care setting using an online scheduling system, exceptional organizational, customer service, communication, and decision-making skills, working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $14.00 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes-an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.