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Clinical Manager
Clinical ManagerKey Essentials to Behavior Management, Corp • San Bernardino, CA, US
Clinical Manager

Clinical Manager

Key Essentials to Behavior Management, Corp • San Bernardino, CA, US
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  • [job_card.full_time]
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Job Description

Job Description

Salary : 65k - 75k

Job Description : Clinic Manager

Type : Exempt

Location : San Bernardino, CA

Reports to : Lead BCBA / Assistant Clinical Director

Summary :

The Clinical Manager at Key Essentials to Behavior Management is responsible for leading and overseeing all clinic activities for Applied Behavior Analysis (ABA) clients, as well as managing the day-to-day operations of the California clinic. This hybrid position entails fulfilling clinic management responsibilities for 40% of the time and acting as a Supervisor 60% of the time. The Clinical Manager will ensure the smooth running of the clinic, provide supervision and support to Key Essential staff, coordinate essential client care services, and maintain a high standard of care for clients with disabilities. Additional coordination responsibilities may be phased in as the role develops and BCBA certification is completed.

Responsibilities :

Clinic Management (40%) :

Operational & Facility Oversight

  • Maintain full ownership of the clinic as a physical environment, ensuring all therapy rooms, common areas, restrooms, staff spaces, and outdoor areas (if applicable) are consistently clean, organized, professional, and client-ready.
  • Conduct routine walkthroughs of the clinic to monitor cleanliness, organization, safety, and overall presentation, addressing issues promptly.
  • Oversee clinic cleanliness and sanitation standards, including daily cleaning routines, toy and material sanitization, infection control practices, and adherence to health, safety, and licensing requirements.
  • Serve as the primary point of contact for facility-related needs, including maintenance requests, repairs, safety concerns, and coordination with vendors, contractors, and landlords.
  • Ensure compliance with all facility safety standards, including emergency preparedness, first aid supplies, incident reporting procedures, hazard prevention, and environmental risk mitigation.
  • Lead and document regular safety inspections, emergency drills, and facility audits as required.

Strategic Operations & Policy Management :

  • Develop, implement, and regularly update policies and procedures that ensure efficient clinic operations, clinical excellence, and full compliance with regulatory requirements, insurance standards, and ethical guidelines.
  • Collaborate with the Lead BCBA / Clinical Supervisors to conduct regular environmental assessments of the clinic facility, ensuring spaces are optimally designed for various therapeutic needs, sensory considerations, and safety requirements.
  • Coordinate strategic planning meetings with the Lead BCBA / Assistant Clinical Director to align clinic activities with clinical goals, identify treatment priorities, and implement program improvements based on outcome data.
  • Client Care Coordination :

  • Coordinate the onboarding process for new clients, including collecting necessary intake information and required documentation.
  • Coordinate and facilitate client assessments and develop client profiles to support individualized treatment plans.
  • Act as a primary point of contact for clients and their families to address inquiries, concerns, or requests for support.
  • Maintain open and clear communication with clients to ensure their needs and expectations are met throughout the service delivery process.
  • Provide ongoing support and guidance to clients and their families as they navigate the ABA services.
  • Facilitate smooth transitions into services and provide ongoing family support.
  • Scheduling Coordination :

  • Coordinate and manage schedules for therapists and clients across various settings including clinic, home, schools, and Telehealth.
  • Utilize scheduling software / systems to maintain accurate and up-to-date calendars.
  • Assign therapists to clients based on availability, skillset, and geographic location.
  • Ensure appropriate therapist-to-client ratios are maintained for optimal service delivery.
  • Regularly update schedules to reflect changes in therapist availability, client needs, or cancellations.
  • Track and report any scheduling conflicts or issues to the appropriate supervisor.
  • Communicate client requirements and treatment plans to the appropriate staff members.
  • Financial Management & Documentation :

  • Manage the budget for clinic operations and ensure financial targets are met by tracking clinical productivity metrics and billable hours to optimize revenue generation.
  • Conduct regular financial analyses to identify opportunities for improved resource allocation.
  • Oversee the clinic's clinical documentation system, ensuring thorough, accurate, and timely documentation that meets all ethical, legal, and insurance requirements.
  • Maintain accurate administrative data, including scheduling details, client demographics, and documentation.
  • Enter and update client information in the electronic health record (EHR) system.
  • Update and maintain accurate client records in compliance with all HIPAA and privacy regulations.
  • Ensure all clinic activities comply with relevant health, safety, and sanitation standards.
  • Quality Improvement & Compliance :

  • Lead continuous quality improvement initiatives by researching evidence-based ABA practices, conducting literature reviews, and implementing clinic-wide training on best practices and intervention techniques.
  • Establish and maintain crisis intervention protocols specific to the clinic environment, ensuring all staff are trained in proper de-escalation and emergency response procedures.
  • Implement a structured supervision model that ensures clinical integrity across all treatment programs while supporting the professional development of clinical staff.
  • Conduct regular clinical audits to evaluate treatment fidelity, client progress, and staff performance, using data to guide program modifications and training initiatives.
  • Ensure compliance with company policies, industry regulations, and ethical guidelines.
  • Supervision (60%) :

    Direct Clinical Services :

  • Conduct functional behavior assessments and contribute to the development of individualized treatment plans.
  • Ensure effective implementation of ABA programs according to the treatment plans.
  • Provide direct behavior analysis services to clients, including skill acquisition and behavior reduction.
  • Deliver interventions and behavior plans in alignment with best practices and ethical standards.
  • Observe, record, and analyze data on client behaviors, ensuring accurate data collection.
  • Collaborate with the BCBA in monitoring and evaluating client progress.
  • Staff Supervision & Support :

  • Provide guidance and support to behavior interventionists on implementing treatment plans and behavior management techniques.
  • Assist in the development, review, and revision of behavior intervention plans.
  • Collaborate with the supervisor and BCBA in preparing progress reports and treatment summaries.
  • Act as a liaison between the behavior interventionists and the BCBA, conveying any challenges or concerns.
  • Assist in training and onboarding new behavior interventionists.
  • Work closely with clinical teams to ensure that treatment plans and schedules align with client needs and goals.
  • Foster positive and collaborative relationships with all team members to ensure cohesive and efficient operations.
  • Professional Development & Continuous Improvement :

  • Identify areas for improvement in the coordination and delivery of ABA services and collaborate with the team to implement enhancements.
  • Proactively seek out opportunities for professional development and training to enhance skills and knowledge in the role.
  • Stay up to date with industry regulations and best practices to ensure compliance and quality service delivery.
  • Report any potential compliance issues or concerns to the appropriate supervisor for resolution.
  • Requirements :

  • Must be in the process of obtaining certification from the Behavior Analyst Certification Board (BACB).
  • Master's degree in behavior analysis, psychology, special education, or a related field preferred.
  • Minimum of 2 years of experience working in the field of behavior analysis.
  • Strong knowledge of Applied Behavior Analysis principles, behavior management techniques, and data collection methods.
  • Experience in conducting functional behavior assessments and creating behavior support plans.
  • Exceptional leadership and managerial skills to effectively supervise and support staff.
  • Excellent communication and interpersonal skills to build positive relationships with clients, families, and other professionals.
  • Ability to analyze data and make data-driven decisions to modify treatment plans.
  • Familiarity with relevant laws, regulations, and ethical guidelines governing behavior analysis services.
  • Proficiency in using electronic data collection systems, scheduling software, and EHR systems.
  • Strong organizational skills and attention to detail.
  • Valid driver's license and ability to travel to different locations as necessary.
  • Physical Requirements :

    Occasional Requirements (1-3 hours) : Sitting, standing, walking, simple grasping, power grasping, pushing, pulling, reach above shoulder, reach waist level, reach below waist, reach below knee, bending, twisting, kneeling, squatting, driving personal vehicle.

    Rare Requirements (0-1 hour) : Hand and wrist work, keyboarding, fine manipulation, climbing stairs, lifting / carrying 1-50lbs.

    The field of Applied Behavior Analysis may involve direct contact with individuals that may potentially exhibit aggressive and / or extremely challenging behaviors (i.e. spitting, hitting, kicking, throwing of objects, etc.).

    Note : This job description is not exhaustive and may be subject to change based on the needs of the organization.

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    Clinical Manager • San Bernardino, CA, US

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