Vendor Operations Administrator

Major Areas of Focus

The Vendor Operations Administrator supports and coordinates the day-to-day administration of our nationwide subcontractor network. This role is primarily administrative and operational in nature ensuring that services sold by the company are properly documented coordinated and supported through approved subcontractors in alignment with corporate client requirements.

The Vendor Operations Administrator works closely with internal operations sales and client service teams to ensure subcontractor compliance accurate documentation timely proposals and consistent service execution. This position reports directly to the FCN Director of Operations.

E ssential Duties and Responsibilities

Essential duties and responsibilities include but are not limited to :

Serve as a primary administrative point of contact for subcontractors supporting communication documentation and issue resolution.

Coordinate operational details related to subcontractor onboarding compliance tracking and ongoing account support.

Assist with monitoring subcontractor performance against contractual obligations and service level agreements (SLAs) escalating concerns as needed.

Support the collection organization and maintenance of subcontractor records including insurance licensing and compliance documentation.

Coordinate Requests for Proposals (RFPs) assist with estimate preparation and support timely submission of proposals.

Maintain subcontractor contract records renewals and related administrative documentation.

Support quality control initiatives by tracking audits reviews and corrective actions.

Compile and analyze basic network performance data to support operational reviews and reporting.

Assist leadership with network optimization initiatives vendor updates and process improvements.

Facilitate subcontractor training coordination and distribution of operational standards and updates.

Ensure subcontractor adherence to applicable laws regulations and company policies escalating issues as appropriate .

Skills & Qualifications

E xperience in vendor coordination operations administration or a similar support-focused role within a service-oriented industry.

Working knowledge of subcontractor management RFP workflows and service delivery processes.

Ability to assist with cost estimates proposals and administrative reviews.

Proficiency in Microsoft Office Suite (Excel Word Outlook PowerPoint Teams) is .

Strong organizational communication and documentation skills.

Ability to manage multiple tasks and priorities in a fast-paced environment.

Detail-oriented with strong follow-through and record-keeping skills.

Basic analytical skills with the ability to interpret operational data and trends.

Bachelors degree in Business Administration Operations or a related field preferred.

Familiarity with contract administration and compliance processes is beneficial.

L anguage Skills

The employee must be able to effectively communicate in written and verbal form read and interpret data and documents follow established procedures and interact professionally with internal teams subcontractors and clients. Proficiency in English is ; Spanish language skills are a plus.

P hysical Demands

The employee is frequently required to sit stand and walk. The employee may occasionally be required to use hands to handle or feel objects reach with hands and arms and lift or move items up to 60 pounds. Specific vision abilities include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

Extended hours will be during emergency response situations or winter weather operations.

Work Environment

The employee may occasionally be exposed to outside weather conditions wet or humid environments moving mechanical parts fumes airborne particles and moderate noise levels while supporting field operations.

Travel & Development

Occasional travel within the service area or to other ECF offices may be for training operational support or subcontractor coordination.

Security

The employee must comply with ECFs drug-free workplace policy and pass all required background and security checks. A valid drivers license and an acceptable driving record meeting underwriting standards are .

ECF reserves the right to reject an applicant or terminate employment if background or driving records do not meet company underwriting criteria.

Note

The above statements describe the general nature and level of work performed by employees assigned to this position and are not intended to be an exhaustive list of all duties responsibilities or skills. Additional duties may be assigned as need ed.

Required Experience :

Unclear Seniority

Key Skills

Risk Management,Data Entry,Vendor Management,Mobile Devices,Workers' Compensation Law,Automotive Diagnostics,Live Chat,Merchandising,Contract Management,Contract Negotiation,Cash Handling,negotiation

Employment Type : Full-Time

Experience : years

Vacancy : 1