The Demand Planning Managers is a first-level manager responsible for leading the demand forecasting function to support a dynamic business with more than 10,000 active SKUs. This role oversees a team of 2–3 forecast analysts and ensures the development of accurate, data-driven forecasts that guide production, inventory, and financial decisions. The manager will drive the day-to-day execution of the demand planning process, partner closely with cross-functional teams, and implement strategies to improve forecast accuracy, reduce volatility, and enhance overall supply chain performance. This role also plays a critical part in supporting and advancing the company’s S&OP process.
Duties and Responsibilities of the Position :
- Lead the development and delivery of accurate statistical and consensus forecasts utilizing the SAP IBP planning system.
- Manage, mentor, and provide direction to a team of 2–3 forecast analysts responsible for individual product categories.
- Support the monthly S&OP process, presenting forecast insights, risks, and opportunities to the executive leadership team.
- Partner with Business Units and Key Market Segments to integrate market intelligence, promotional plans, and customer insights into the forecast.
- Collaborate with sales, marketing, finance, supply planning, and operations to align demand plans with organizational objectives.
- Identify, diagnose, and communicate forecast variances, working cross-functionally to resolve root causes and improve reliability.
- Drive continual process improvement initiatives aimed at enhancing forecast accuracy, efficiency, and stability.
- Monitor and refine forecasting models, parameter settings, and segmentation logic to support a 10,000-SKU portfolio.
- Develop and maintain standardized reporting, KPI dashboards, and analytical tools to support business decision-making, while promoting automation and supporting system enhancements or implementations.
- Provide guidance on demand assumptions for new product introductions, product lifecycle events, and strategic business shifts.
- Serve as a liaison with senior leadership regarding demand risks, supply implications, and required course-corrective actions.
- Foster a culture of accountability, analytical rigor, and proactive communication within the demand planning team.
- Perform other duties as needed.
Required Experience and Education :
Bachelor’s degree in a related field or equivalent education and / or experience.6-8 years’ relevant experience or equivalent education and / or experience.1-3 years of management experience.Competencies :
Requires specialized depth and / or breadth of expertise in own job discipline or field.Focused on and responsible for their team's productivity and collective impact.Excellent communication, problem solving, and organizational skills.Able to multitask, prioritize, delegate, and manage time effectively.High level of integrity and discretion in handling sensitive and confidential data.Proficient using Microsoft Office Suite products.Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.Other Pertinent Job Information :
This employee will be responsible for direct reports.About Dal-Tile :
Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.