As an Entry-level Customer Assistant , you will support customer engagement activities across marketing campaigns and promotional initiatives. You will represent client brands, communicate with customers, and help ensure every interaction reflects professionalism and high service standards. This role is ideal for someone who enjoys working with people and wants to build a career in marketing and customer engagement.
Key Responsibilities
- Engage with customers during marketing campaigns and promotional activities
- Provide accurate information about products, services, and offers
- Deliver excellent customer service and maintain brand standards
- Support customer acquisition and retention initiatives
- Maintain accurate customer records and update internal systems
- Assist with resolving enquiries and escalating issues when necessary
- Work collaboratively with team members to meet campaign targets
- Provide feedback to improve customer experience and campaign performance
What We’re Looking For
Strong communication and interpersonal skillsFriendly, professional, and customer-focused attitudePositive and proactive mindsetAbility to work in a fast-paced, team-oriented environmentInterest in marketing, customer engagement, and business growthNo previous experience required, full training providedWhat We Offer
Comprehensive training and ongoing coachingClear progression opportunities within marketing and customer-focused rolesSupportive and performance-driven team cultureExposure to live campaigns and client accountsOpportunities for professional and personal developmentIf you’re ready to start your career in customer engagement within a dynamic marketing company, we’d love to hear from you. Apply today and take the first step towards building your future with us.