Technical Program Manager

Job Type : Permanent

Build a brilliant future with Hiscox

Technical Program Manager

The Technical Program Manager will play a critical role in leading and overseeing the organization's technology modernization initiatives. This individual will be responsible for building a comprehensive project plan, gathering requirements, driving the RFI / RFP process for selecting technology platforms, and ensuring the successful execution and delivery of the project within the allocated time and budget. This role is essential for the organization's growth and competitiveness in the market. The desired locations for this position are Boston, MA, Hartford, CT or Atlanta, GA. This person will report to the Chief Technology Officer.

Key Responsibility Areas :

Program Governance and Execution :

Develop and manage a detailed project plan, including timelines, milestones, and deliverables.

Oversee the execution of the project, ensuring adherence to the project plan and timely delivery of milestones.

Monitor and control project scope, budget, and schedule to ensure successful project completion.

Requirements Gathering and Analysis :

Collaborate with stakeholders to gather and document business and technical requirements.

Conduct thorough analysis of requirements to ensure alignment with organizational goals and objectives.

Facilitate workshops and meetings to elicit requirements and validate solutions.

RFI / RFP Management :

Lead the development and management of the Request for Information (RFI) and Request for Proposal (RFP) processes.

Evaluate and select technology platforms and vendors based on defined criteria.

Negotiate contracts and agreements with selected vendors to ensure favorable terms and conditions.

Stakeholder Communication and Management :

Establish and maintain strong relationships with key stakeholders across all areas of the business, including Claims, Finance, Distribution, Technology, Underwriting, and Product

Provide regular project updates and status reports to stakeholders, ensuring transparency and alignment.

Address and resolve any issues or conflicts that may arise during the project lifecycle.

Qualifications :

Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.

7-10 years of experience in program or project management, with a focus on technology modernization or digital transformation initiatives.

Proven track record of successfully leading and delivering large-scale technology projects within time and budget constraints.

Strong knowledge of project management methodologies and tools (e.g., Agile, Waterfall, MS Project).

Excellent communication, negotiation, and stakeholder management skills.

Experience with RFI / RFP processes and vendor management.

Relevant certifications such as PMP, PgMP, or SAFe are highly desirable.

Hiscox Values :

At Hiscox our spirit is in  Challenging Convention  and everything we do is guided by our Values.

Courage :  Dare to take a risk

Human :   Clear, fair & inclusive

Ownership :   Passionate, commercial & accountable

Integrity :  Do the right thing, however hard

Connected :  Together, build something better

What Hiscox USA Offers :

Competitive salary and bonus (based on personal & company performance)

401(k) with competitive company matching

Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

Company paid group term life, short- term disability and long-term disability coverage

24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days

Paid parental leave

4 week paid sabbatical after every 5 years of service

Financial Adoption Assistance and Medical Travel Reimbursement Programs

Annual reimbursement up to $600 for health club membership or fees associated with any fitness program

Company paid subscription to Headspace to support employees’ mental health and wellbeing

Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program

Dynamic, creative and values-driven culture

Modern and open office spaces, complimentary drinks

• Please note that this position is hybrid and requires two (2) days in our office weekly

Salary range : $120-$180k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

About Hiscox :

As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

About Hiscox USA :

Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group. Today, Hiscox USA has a talent force of about 400 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

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