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Entry Level Customer Service Manager
Entry Level Customer Service ManagerPrice Solutions • Colorado Springs, CO, US
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Entry Level Customer Service Manager

Entry Level Customer Service Manager

Price Solutions • Colorado Springs, CO, US
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Customer Service Manager

Price Solutions is maximizing its organizational growth and expanding its positioning as an influential leader in the Marketing and Promotions industry. Our Business Development team is actively interviewing the best talent in the area, searching for the next Customer Service Manager to lead and direct internal resources. The goal of this position is to successfully execute sales objectives that align with our client's company and brand standards.

Essential Duties and Responsibilities :

  • Use fact-based and value-based selling tools when engaging a consumer to drive sales and engagement and reduce account cancellations
  • Collaborate to establish promotional sales objectives by forecasting and setting sales quotas based on the client's expansion targets.
  • Stay current on products, services, and promotions available. Use your book of business to create upselling and cross-selling opportunities when new items are made available.
  • Develop your analytical skills over time to lead sales presentations, analyze the sales strategies' status, and troubleshoot areas to improve.
  • Work directly with and maintain constant communication with partners, clients, and consumers across the local region.

Our Brand Ambassador has the following beliefs, skills, and personality traits...

  • You offer ideas and solutions without being prompted. When you see there is room for improvement, you act on it immediately
  • You are a firm believer that there is no such thing as communicating too much. You have a reputation for always picking up the phone and reaching out regularly
  • You self-analyze. You frequently ask yourself if you are making a positive impact on the client and team. If you fall short, you communicate with Senior Executives immediately to address those pitfalls and move forward
  • You think of problems and challenges as opportunities for improvement and growth
  • You stay focused on the goal and task at hand. You're strategic in how you set your weekly and monthly goals, and you've put people in place to hold you accountable.
  • People with experience or interest in any of the following categories relating to this role are encouraged to apply : Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.

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