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Associate Director, Neuroscience Priority Accounts – Great Lakes
Associate Director, Neuroscience Priority Accounts – Great LakesNovartis • Grand Rapids, Michigan, USA
Associate Director, Neuroscience Priority Accounts – Great Lakes

Associate Director, Neuroscience Priority Accounts – Great Lakes

Novartis • Grand Rapids, Michigan, USA
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  • [job_card.full_time]
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Job Description Summary

#LI-Remote

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.

Company will not sponsor visas for this position.

The Associate Director Neuroscience Priority Accounts will play a pivotal role in shaping the success of our Neuroscience Multiple Sclerosis portfolio within key health systems and priority this role youll lead strategic initiatives that drive meaningful impact building strong partnerships creating tailored account business plans and ensuring seamless product access for patients who need them most. Working closely with cross-functional teams youll bring innovative solutions to sophisticated healthcare environments and help deliver on our mission to improve lives through neuroscience. Youll also leverage deep expertise in institutional selling and health system dynamics to uncover new opportunities and optimize outcomes for both patients and providers.

Job Description

Key Responsibilities :

  • Champion institutional advocacy to support formulary adoption and ensure appropriate use of approved neuroscience products.
  • Build strong collaborative relationships with leaders across our most sophisticated priority accounts and affiliated health systems.
  • Design and execute strategic key-account plans that deliver meaningful outcomes for identified accounts.
  • Significant customer-facing time creating and executing short term and long-term KOL engagement plans.
  • Identifies evidence gaps across product and disease education through appropriate thought leader discussions
  • Partner with administrative clinical operational and financial stakeholders to streamline care pathways treatment protocols and workflow solutions.
  • Apply deep understanding of market dynamics access models and reimbursement trends to inform strategic decisions.
  • Collaborate with local partners to create tailored institution-specific plans that reflect market forces and customer priorities.
  • Lead cross-functional teams to align strategies update business plans and achieve product goals within priority accounts.
  • Conduct regular needs assessments and provide actionable insights to internal partners driving innovative solutions and new business opportunities.

Essential Requirements :

  • Bachelors degree required from 4-year college or university.
  • 8 years experience in pharmaceutical biotech healthcare or similarly structured industries with large geographically dispersed sales teams. We also welcome candidates from other complex sales environments such as medical devices diagnostics life sciences services insurance consumer health or B2B sectors especially where strong field leadership and customer engagement are central to success.
  • 2 years experience in project management and translation of strategy into execution.
  • 3 years experience managing complex accounts including large academic centers and hospitals with demonstrated success in strategic account management.
  • Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystems.
  • Demonstrated deep customer and cross-functional knowledge healthcare ecosystem thinking with strong business acumen and technology / digital engagement proficiency.
  • Robust business background with a strong ability to collaborate and work cross-functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
  • Candidate must reside within territory or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required with the ability to drive and / or fly within the territory. Must have a valid drivers license.
  • Desirable Requirements :

  • Prior experience engaging with assigned neuroscience accounts and building strong collaborative relationships.
  • Background in at least two cross-functional areas such as but not limited to Marketing Medical Market Access & Reimbursement or Sales Leadership demonstrating versatility and strategic insight.
  • Driving is an Essential Function of this Role : Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role you must have a fully valid and unrestricted drivers license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

    COVID-19 Vaccine Policy (customer-facing roles only) : While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time employees working in customer-facing roles must adhere to and comply with customers (such as hospitals physician offices etc.) credentialing guidelines which may require vaccination. As required by applicable law Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to .

    For Field Roles with a Dedicated Training Period : The individual hired for this role will be required to successfully complete certain initial training including home study eight (8) or fewer hours per day and forty (40) or fewer hours per week.

    Novartis Compensation Summary :

    The salary for this position is expected to range between $160300 and $297700 per year.

    The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

    Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards.

    US-based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.

    EEO Statement :

    The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion sex national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status.

    Accessibility and reasonable accommodations

    The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position please send an e-mail to or call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

    Salary Range

    $160300.00 - $297700.00

    Skills Desired

    Accountability Account Management Commercial Excellence Competitive Intelligence Complexity Management Compliance Crm (Customer Relationship Management) Customer Engagement Enterprise Sales Ethics Healthcare Sector Integrated Marketing Market Development matrixed collaboration Problem Solving Skills Process Knowledge Revenue Growth Sales Strategy Selling Skills Strategic Leadership Value Propositions

    Required Experience :

    Director

    Key Skills

    Time Management,Data Entry,Customer Service,Debits & Credits,Microsoft Outlook,QuickBooks,Accounting,Account Management,Asset Management,Microsoft Excel,Administrative Experience,Phone Etiquette

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 160300 - 297700

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