Customer Service Representative

A company is looking for a Customer Service Representative to provide exceptional service and support to customers through various communication channels.

Key Responsibilities

Provide exceptional customer service and support through phone, email, and chat

Resolve customer inquiries and complaints regarding products, pricing, and orders

Maintain accurate customer records and complete transactions in a timely manner

Required Qualifications

High school diploma or GED required; Technical Certification or Associate's Degree preferred

1+ years of customer service or related work experience required; 2-5 years preferred

Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel

Ability to work independently in a fast-paced environment

Flexible schedule with availability to work weekends and holidays