Customer Service Representative

A company is looking for a Customer Service Representative to work from home in San Antonio, TX.

Key Responsibilities

Respond to customer service calls and correspondence according to Standard Operating Procedures

Document correspondence and contacts in accordance with established procedures

Complete system updates in accordance with Standard Operating Procedures and contract requirements

Required Qualifications

High school diploma or equivalent with at least one year of relevant experience

Proficiency in data entry skills and experience with Microsoft Word, Excel, and other Windows products

Knowledge of customer service techniques and child support policies

Ability to work independently and maintain confidentiality

Must reside in San Antonio, TX