Talent.com
Retail Associate
Retail AssociateRoss Stores • San Pablo, CA, US
Retail Associate

Retail Associate

Ross Stores • San Pablo, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities

    None

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

    [job_alerts.create_a_job]

    Retail Associate • San Pablo, CA, US

    [internal_linking.similar_jobs]
    Retail Sales Associate

    Retail Sales Associate

    US Foods • San Francisco, CA, US
    [job_card.full_time]
    The CHEF'STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy : Great Food, Made Easy. We rely on our team to promote and exemplify the US ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Resident Service Associate

    Resident Service Associate

    Fairfield • Tiburon, CA, United States
    [job_card.full_time]
    At Fairfield, we are proud to be a leader in the multifamily housing industry.We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfie...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Daly City, California, United States
    [job_card.full_time] +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Taylor Stitch • San Francisco, CA, US
    [job_card.full_time]
    Taylor Stitch is a men's lifestyle company headquartered in San Francisco, CA.We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and sea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate - Market Street

    Retail Sales Associate - Market Street

    Pet Food Express • San Francisco, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Pet Food Express is the best place to shop for pet supplies – and it’s all because of the passionate people who work here. Our employees are sales-driven individuals who thrive on helpin...[show_more]
    [last_updated.last_updated_variable_days]
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office Depot • Emeryville, CA, US
    [job_card.part_time]
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Francesca's • San Mateo, CA, US
    [job_card.full_time]
    We offer a creative and friendly environment with plenty of opportunity for advancement.Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering uniq...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedEx • San Francisco, California, US
    [job_card.full_time]
    POSITION SUMMARY : The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternat...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Associate AD, Business Development (5173U), Intercollegiate Athletics - 82281

    Associate AD, Business Development (5173U), Intercollegiate Athletics - 82281

    InsideHigherEd • Berkeley, California, United States
    [job_card.full_time]
    Associate AD, Business Development (5173U), Intercollegiate Athletics - 82281.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Law Enforcement Liability Associate

    Law Enforcement Liability Associate

    Manning Kass • Sonoma, CA, US
    [job_card.full_time]
    Law Enforcement Liability Associate.Experience the freedom of working remotely for a portion of your workweek.Our infrastructure enables seamless communication, collaboration, and access to resourc...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate, Convenience Partnerships

    Associate, Convenience Partnerships

    DoorDash • San Francisco, California, United States
    [job_card.full_time]
    About the Team The DoorDash Enterprise Convenience Partnerships team manages the strategic vision, acquisition, and development of the largest convenience partnerships in North America.This team si...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Napa, California
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Research Associate III / Senior Research Associate (Biodesigner), Assay Development / Bioanalytical Development

    Research Associate III / Senior Research Associate (Biodesigner), Assay Development / Bioanalytical Development

    Amber Bio • Sonoma, CA, United States
    [job_card.full_time]
    Amber Bio is a biotechnology company pioneering new gene editing modalities using multi-kilobase edits to reach previously undruggable patient populations. Founded by pioneers in the CRISPR field fr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Associate

    Retail Associate

    San Francisco Staffing • San Francisco, CA, US
    [job_card.full_time]
    Our values start with our people, join a team that values you.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate, Key Holder

    Retail Sales Associate, Key Holder

    DXL Group • San Bruno, CA, United States
    [job_card.full_time]
    DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ Maxx • American Canyon, CA, United States
    [job_card.full_time]
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Associate

    Retail Associate

    TradeJobsWorkforce • 94706 Albany, CA, US
    [job_card.full_time]
    Take the next step in your career as our new Retail Associate to coordinate tasks to ensure deadlines are met, maintain accurate records and documentation, and work collaboratively across teams and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Store Associate

    Retail Store Associate

    Savers / Value Village • San Pablo, CA, US
    [job_card.full_time] +1
    Job Title : Retail Store Associate​ .Pay Range : Our starting pay ranges from $17.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft .Clothing Sorter / ...[show_more]
    [last_updated.last_updated_30]