General Manager

Job Description

Job Description

About Vandelay Hospitality Group

For more than 10 years, our reputation and iconic image has been consistently developed across an expanding number of brands and markets around the country. Our enduring purpose, that guides everything we do, is to inspire the dream of a better life through quality, authenticity and timeless style.

About the General Manager Opportunity

VHG General Managers achieve success through people, quality and hospitality. Responsible for the overall operation for their location and ensuring the integrity of the company. General Managers are responsible for team performance, managing guest feedback, increased sales and profitability, effective cost controls, development, training and retention of team and managers.

Responsibilities

Establish guest service and satisfaction as a priority through personal example

Respond to guest concerns, both written and verbal with the ability to creatively solve problems and develop robust solutions

Develop, communicate and achieve forecasts and realistic budgets, goals and objectives

Conduct employee orientations and maintains accurate training records

Recruit, retain, train and develop an optimum number of team members who are enthusiastically dedicated to delivering the highest level of hospitality to the guest

Develop initiatives to build sales, profitability and guest check average by driving sound community involvement programs

Ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines while providing quality food and exceptional service

Ability to explain and articulate Monthly P&L fluctuations, and action plans during monthly meetings

Control other direct operating expenses such as utilities, smallware’s, etc., to minimize expense without adversely affecting operations

Purchase within established guidelines

Oversee correct invoicing, storage and sealing of all products to always ensure quality and freshness

Ensure that all restaurant paperwork is completed accurately and on a timely basis including but not limited to : daily sheets, payroll, purchase orders, employment-related forms, etc.

Ensure established standards of food safety, sanitation and quality are maintained

Ensure all food and products are consistently prepared and served according to company recipes, portioning, cooking and serving standards

Responsible for the aesthetic maintenance of the restaurant

Ensure adherence to all local, state and federal laws and regulations

Takes action based on guest reviews and feedback

Adhere to Disciplinary Action Requirements as set by the company

Attend and participate in GM meetings as scheduled

Lead weekly manager meetings

Requirements

High School Diploma or GED required; Bachelor's Degree preferred

2+ years of full-service restaurant General Manager experience

Able to work a minimum of 55 hours a week, with the flexibility in hours necessary to manage and operate the restaurant effectively

Results driven, trustworthy and team oriented

Must be able to lift to 50 pounds

Must be able to work standing and walking for extended periods of time

Perks

Medical, Vision and Dental insurance

Paid time off

Rapid career growth and development

Closed Christmas, Thanksgiving and the 4th of July

Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal / state protected category.