Atlanta GA (Must reside in Atlanta Metro)
Cochlear Implant Consumer Specialist
MUST BE BILINGIAL SPANISH / ENGLISH : MUST BE NATIVE OR FLUENT SPEAKING IN SPANISH THIS IS A REQUIREMENT and will have a discussion in Spanish.
Field Force Professional : The Field Force Professional is primarily focused on sales and lead generation also offering onsite technical support to customers in a defined area for a specific Sonova brand.
Responsibilities :
Business Planning and Sales Results
- Work with regional team to analyze the local market and develop a strategy to drive consumer sales within the region to achieve or exceed sales quotas.
- Participate in account strategy and planning and build relationships with customers
- Attend CompanSales Meetings at the national regional and territory level
- Attend industry conferences and events within the territory and as needed nationally
Lead Generation
Identify and engage new lead sources within the territory including hearing healthcare professionals early intervention specialists cochlear implant clinics and Companyrecipients. Other sources may be identified as well.Build relationships and trust with new lead sourcesEducate new lead sources on CI eligibility criteria benefits and processesUtilize Companytools and resources including hearing solutions collateral database assessment guidance needs assessments Integrity Selling Tools and methods for connecting new leads to Company.Collaborate with Phonak sales rep counterparts for joint strategic planning customer visits and team meetings.Conduct 1 : 1 in person meetings with HCPs and other lead sourcesLead the planning and execution of lead generating open houses and events at HCP offices local community centers and CI CentersIncrease and sustain new leads generated from all lead sourcesConsumer Sales Funnel Management
Utilize the consumer sales process and Integrity Selling best practices to engage counsel and sell to consumers seeking hearing solutions to select Company.Conduct 1 : 1 in person meetings with CI Candidates and CompanyRecipientsLead the planning and execution of open houses and events for CI Candidates at HCP offices local community centers and CI CentersMonitor sales funnel health to deliver expected resultsUnderstand and mitigate reasons for lossesRecipient Contributor and Mentor Management
Identify and engage Companyrecipients to build new recipient contributors and mentors within the regionOnboard and train new mentors utilizing Companytools and resourcesEngage recipient contributors and mentors on an ongoing basis through regional and national CompanyprogramsAdministrative
Document all activities and customer engagement with new leads opportunities HCPs recipients and CI Centers in GCRM according to defined procedures.Maintain compliance in all activitiesComplete all training in a timely mannerMaintain spending in line with budget under the direction of the Regional ManagerMore about you :
Bachelors degree requiredAt least one year of experience with adult and pediatric patients with Cochlear ImplantsPrevious Medical Device Company Sales Experience highly preferredExperience in implementing sales techniques is preferredExperience in working with volunteers is a plusFamiliarity with cochlear implants candidacy and regional support organizations is helpfulAbility to interact courteously and professionally when representing the Companyonline or in personMust work in collaboration with Regional Manager Area Director Manager Consumer Programs and Education Clinical Specialists CI Consumer Specialists Marketing Communications Technical Services and Customer ServiceAbility to manage and direct the work or Recipient Contributors and MentorsA minimum of 200Mb / sec download and 10Mb / sec upload speed internet connectivity is required to support any remote / hybrid employee functionality.
What we offer :
Medical dental and vision coverageHealth Savings Health Reimbursement Flexible Spending / Dependent Care AccountsTeleHealth options401k plan with company matchCompany paid life / ad&d insuranceAdditional supplemental life / ad&d coverage available
Company paid Short / Long-Term Disability coverage (STD / LTD)STD LTD Buy-ups available
Accident / Hospital Indemnity coverageLegal / ID Theft AssistancePTO (or sick and vacation time) floating Diversity Day & paid holidaysPaid parental bonding leaveEmployee Assistance Program (24 / 7 mental health support hotline 5 company paid counseling sessions and more)Robust Internal Career Growth opportunitiesTuition reimbursementHearing aid discount for employees and familyInternal social recognition platformPlan rules / offerings dependent upon group Company / location.Key Skills
Facility Management,Instrument Maintenance,Marine Biology,Government
Employment Type : Full Time
Experience : years
Vacancy : 1