Talent.com
Emerging Store Manager
Emerging Store ManagerWalgreens • Lexington, KY, US
Emerging Store Manager

Emerging Store Manager

Walgreens • Lexington, KY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Emerging Store Manager

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.

Operations

  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening / closing / changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets / revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains / coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

    • Full Store Operation Business Performance Management

  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

    • People & Performance Management

  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

    • Training & Personal Development

  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.

    • Communications

  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

    • External Basic Qualifications

  • Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma / GED and two years of experience in a supervisory position (does not require experience with direct reports).
  • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
  • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.
  • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
  • Ability to transfer to other Walgreens retail assets located within the same hiring Area.

    • Preferred Qualifications

  • Bachelor's Degree.
  • Internal candidates : Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
  • External candidates : Business majors. Prior retail or food industry experience.

    • We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

    This role will remain open until filled.

    Employment Type : Full-time

    Job Function : Retail

    Campus Req? : No

    Store : 07093-LEXINGTON KY

    District : 181-LEXINGTON KY

    Common Location : 3001 PINK PIGEON PKWY,LEXINGTON,KY,40509-08000-07093-S

    Full District Office Address : 3001 PINK PIGEON PKWY,LEXINGTON,KY,40509

    [job_alerts.create_a_job]

    Emerging Store Manager • Lexington, KY, US

    [internal_linking.related_jobs]
    Travel Radiation Therapist - $1,861 to $2,061 per week in Georgetown, KY

    Travel Radiation Therapist - $1,861 to $2,061 per week in Georgetown, KY

    AlliedTravelCareers • Georgetown, KY, US
    [job_card.full_time]
    AlliedTravelCareers is working with Titan Medical Group to find a qualified Radiation Therapist in Georgetown, Kentucky, 40324!. BCLS / BLS - American Heart Association / ARRT(T).Titan Medical is lookin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    RN - Emergency Department

    RN - Emergency Department

    Ephraim McDowell Health • Danville, KY, United States
    [job_card.full_time]
    The RN is a nursing professional care provider under the direction of the director or designee who utilizes the nursing process, nursing standards and physicians orders to plan, provide and direct ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn Haus • Danville, Kentucky, US
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Emerging Store Manager

    Emerging Store Manager

    USA Jobs • Lexington, KY, US
    [job_card.full_time]
    Supervises customer service associates and designated hitters.Responsible for managing the front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Sto...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Radiation Therapist - $1,861 to $2,061 per week in Georgetown, KY

    Travel Radiation Therapist - $1,861 to $2,061 per week in Georgetown, KY

    AlliedTravelNetwork • Georgetown, KY, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Titan Medical Group to find a qualified Radiation Therapist in Georgetown, Kentucky, 40324!. BCLS / BLS - American Heart Association / ARRT(T).Titan Medical is lookin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager, Grocery Automation

    Senior Manager, Grocery Automation

    VirtualVocations • Lexington, Kentucky, United States
    [job_card.full_time]
    A company is looking for a Senior Manager, Grocery Automation, Worldwide Grocery Store Tech (WWGST).Key Responsibilities Lead and inspire a multifunctional team to execute across the full automat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Flexible Online Job - Earn Up to $1,500 / Month Playing Mobile Games

    Flexible Online Job - Earn Up to $1,500 / Month Playing Mobile Games

    Free Cash by Almedia • Danville, KY, United States
    [job_card.full_time]
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Home Health RN

    Home Health RN

    Fusion Medical Staffing • Danville, KY, United States
    [job_card.full_time]
    Estimated payments include wages and expense reimbursement, are based on information available to Fusion at time of posting, and could vary depending on factors related to the facility or applicant...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Emergency Department Travel RN - Georgetown, KY

    Emergency Department Travel RN - Georgetown, KY

    Vibra Travels • Georgetown, KY, United States
    [job_card.full_time]
    Unlike working for agency after agency, with our travel program, you get to work for a company : .Work with 1 recruiter from start to finish and assignment to assignment. Local and Non-local positions...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Danville, Kentucky, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Be Your Own Boss

    Restaurant Delivery - Be Your Own Boss

    DoorDash • Danville, KY, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Quick Earnings : Earn At Least $2230 For Your First 162 Trips, Guaranteed.

    Quick Earnings : Earn At Least $2230 For Your First 162 Trips, Guaranteed.

    Uber • Stamping Ground, Kentucky, United States
    [job_card.full_time] +1
    Earn at least $2230 driving with Uber when you complete your first 162 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule require...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Athletic Trainer - Clinical Injury Prevention Specialist

    Athletic Trainer - Clinical Injury Prevention Specialist

    Premise Health • Georgetown, KY, US
    [job_card.full_time]
    Premise's mission is to help people get, stay, and be well.We hope you will join us in our mission and experience how amazing health starts with amazing healthcare. Athletic Trainer – Clinical Injur...[show_more]
    [last_updated.last_updated_30] • [promoted]
    RN - ED - Emergency Department in Stamping Ground, KY - $1,752 / week

    RN - ED - Emergency Department in Stamping Ground, KY - $1,752 / week

    Vetted Health • Stamping Ground, KY, United States
    [job_card.full_time]
    Vetted is seeking a RN - ED - Emergency Department for a travel job in Frankfort, Kentucky.The job was posted 15 days ago. The assignment starts on ASAP and is 13 weeks long with 12 hour shifts 3 da...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Care Manager RN

    Patient Care Manager RN

    Commonwealth Home Health • Georgetown, KY, United States
    [job_card.full_time]
    We are hiring a Patient Care Manager with Home Health experience.This is an office based position Mon-Fri 8am-4 : 30pm Salaried with additional pay for patient care At Commonwealth Home Health , a p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Assistant Store Manager

    Senior Assistant Store Manager

    Spencer's • Lexington, KY, US
    [job_card.full_time]
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    NP - Urgent Care

    NP - Urgent Care

    Georgetown Community Hospital • Georgetown, KY, United States
    [job_card.full_time] +1
    Advanced Practice - NP (Nurse Practitioner) - Georgetown, KY.Come be part of our Urgent Care / Express Care Team in beautiful Georgetown, Kentucky. We are searching for an exceptional Urgent Care NP o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CDL-A Drivers : High Earning Power, Home Most Weekends

    CDL-A Drivers : High Earning Power, Home Most Weekends

    Big G Express • Georgetown, KY
    [job_card.full_time]
    Call to speak to a recruiter today.At Big G Express, we like to say, It s good to be us!.That s because of the many outstanding and unique advantages we offer CDL-A truck drivers.As an industry le...[show_more]
    [last_updated.last_updated_30] • [promoted]