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Learning & Development Specialist
Learning & Development SpecialistMental Health Partnerships • Philadelphia, PA, US
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Learning & Development Specialist

Learning & Development Specialist

Mental Health Partnerships • Philadelphia, PA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Join Us At Mhp

Come build hope with us! MHP is hiring a full-time Learning & Development Specialist to provide all aspects of training, group facilitation, and coaching to external service providers, and MHP staff. The Learning & Development Specialist delivers recovery and trauma-informed courses to MHP Staff, program participants, provider agencies and employers, and other community members, including but not limited to the MHP Certification programs (Certified Peer Specialist (CPS) and CPS Supervisor (S-CPS), the WRAP series (Seminar I and II), continuing education courses, and professional development courses. The Learning & Development Specialist also ensures good and proactive communication about learning and development issues within MHP as well as with external partners and stakeholders.

The position is a full-time role, with a hybrid in-office schedule of Monday - Friday, 9 : 00 AM - 5 : 00 PM, and a starting salary of $48,000 annually. As an MHP employee, you will have access to the following benefits :

  • Generous Paid Time Off (Up to 39.5 paid days off per year!)
  • Medical, Dental & Vision Insurance (effective after 30 days coinciding on the first of the following month)
  • No Cost Life and Disability Insurance
  • Flexible Spending Accounts
  • No Cost Employee Assistance Program
  • Retirement Plan with Annual Discretionary Employer Contribution
  • Employee Referral Bonuses
  • Tuition Reimbursement
  • Federal Student Loan Forgiveness Program
  • Continuous Growth & MHP Sponsored Training Opportunities

MHP is the proud recipient of Mental Health America's 2023 & 2024 Platinum Bell Seal Awarda national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence!

What You'll Do

  • Delivers full range of MHP training programs, professional development activities and performance solutions to using experiential adult learning techniques. Facilitating these trainings may require driving to various community-based establishments not accessible by public transportation.
  • Assesses learning styles of learners and balances individual with collective learner needs.
  • Appropriately prepares with co-facilitator to effectively deliver training content.
  • Speaks about the Institute@MHP and its training programs at various conferences, trainings and seminars.
  • Provides general education to stakeholders on topics such as peer support and recovery principles.
  • Participates in the ongoing recruitment of constituents to receive the full range of MHP training programs.
  • Participates in peer leadership development by providing support to stakeholder meetings as required by contract agreements.
  • Participates in the continuous evaluation and quality improvement of the Institute@MHP by facilitating training assessments, providing feedback to inform instructional practices and updating training content as required.
  • Proctors course exams to ensure validity of scoring and integrity of testing process.
  • Monitors participant learning during training delivery and takes action to improve individual and collective learner competence.
  • Other duties as assigned to fulfill MHP's mission.

    • Requirements

  • Minimum of Bachelor's Degree, preferably in Human Services, Education, or related field and three years of related experience or an Associate's Degree and ten years of related experience required.
  • 3+ / 10+ years' experience as a classroom trainer / organizational facilitator / instructional designer (including internships and volunteer work) or some combination of the above.
  • Experience developing and facilitating trainings in an adult learning setting.
  • Experience facilitating training virtually in a remote environment.
  • Comprehensive understanding of the Behavioral Health system in Pennsylvania. Experience in other states an asset.
  • Must possess computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position. Computer proficiency and technical aptitude with the ability to utilize and produce reports on Microsoft Word, Excel, etc.
  • Knowledge of Learning Management Systems (Canvas preferred) and virtual meeting platforms such as Google Meet and Zoom.
  • Strong skill sets in oral and written communication, interpersonal relationships and teamwork, attention to detail, customer service, cultural competence, time management, autonomy, problem solving and organization.
  • Must be able to modify interpersonal approach to fit the style / needs of others to build and enhance strong working relationships.
  • Must be able to interact with others in a way that invites dialogue, mutual learning and shared meaning.
  • Must possess a valid driver's license.
  • Certification as a Certified Peer Specialist and WRAP Facilitator in Pennsylvania are pluses but not a requirement. Certification as a WRAP Facilitator is required within one year of hire.

    • Effective November 22, 2021, all new employees will be required to be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.

    Physical Demands

  • Sit at a desk with ergonomically appropriate equipment.
  • Stand for up to 8 hours per day, up to 5 days in a row.
  • Must be available for overnight travel (in state and nationally).
  • Lift up to 25 lbs.
  • Set up of training room including the physical demands of arranging tables, setting up AV and other training equipment and materials.
  • Ability to perform the essential job functions while meeting qualitative and / or quantitative productivity standards safely and successfully with or without a reasonable accommodation.
  • Frequent talking and listening. Must be able to talk, listen and speak clearly and accurately; possible exposure to loud and / or vulgar language and hostile gestures, given participant mental health diagnoses and challenges.
  • Ability to maintain regular, punctual attendance and be available for flexible work schedule, including evenings and / or overtime as needed.
  • Some of a Learning & Development Specialist's time is spent in community settings; must be able to travel within the community that may not be handicap accessible : walking, drive agency vehicles, and / or take public transportation depending on the needs of the program.
  • Remain awake during entire shift, including break times.

    • Reasonable accommodations will be made to enable individuals with disabilities to perform their essential job duties.

    Diversity Matters! We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team! If you need reasonable accommodation at any point in the application or interview process, please let us know.

    About MHP

    Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities.

    MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.

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