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Sales Associate - Store Technician
Sales Associate - Store TechnicianBatteries Plus - SnH Inc • Jefferson City, MO, US
Sales Associate - Store Technician

Sales Associate - Store Technician

Batteries Plus - SnH Inc • Jefferson City, MO, US
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  • [job_card.full_time]
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Job Description

Job Description

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs.

Pay Range : $18 - $22.00 hourly

Device Repair Technician Duties :

  • Repair cell phones, tablets, light fixtures and other devices as needed
  • Receive, pack and ship these devices
  • Develop written procedures and technical videos for common device repair activities
  • Maintain proper inventory
  • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
  • Provide live camera-based remote support (i.e., Skype) for in-store device repairs
  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Device Repair Technician Qualifications :

  • Minimum H.S. diploma / equivalent plus 3-6+ months of previous device repair experience.
  • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
  • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
  • Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
  • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
  • This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.

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