Store Managerluckyscent • Los Angeles, CA, United States
Store Manager
luckyscent • Los Angeles, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Recruit, hire, onboard, train and mentor team of fragrance specialists, fostering a positive and inclusive work environment. Conduct performance reviews, provide ongoing coaching and feedback, and implement disciplinary actions when necessary. Create and manage staff schedules, ensuring optimal coverage to meet business needs while controlling labor costs. Inspire and motivate the team to deliver exceptional customer service and achieve collective goals. Oversee all daily operations, including open and closing procedures, cash handling, and register reconciliation. Manage store inventory levels, ensuring accurate stock counts, receiving shipments and coordinating restocks. Ensure the store is visually appealing and all products are displayed in line with company and brand visual merchandising guidelines. Ensure the store’s compliance with all health, safety, and regulatory guidelines. Act as a brand ambassador, embodying the company’s values and maintaining a high level of product knowledge to educate both staff and customers. Train staff on product knowledge, sales techniques, and the art of matching customers to their ideal scents. Address and resolve complex customer complaints or issues promptly and professionally to ensure high customer satisfaction. Minimum 3-4 years of retail experience with at least 1 year in a supervisory or management role. Proven track record of achieving and exceeding sales targets and driving business results. Strong leadership abilities with excellent communication, interpersonal, and problem solving skills. Ability to work a flexible schedule, including evenings, weekends, and Holidays, to meet the needs of the business. Proficiency of Point-Of-Sale (POS) systems and basic computer skills. (Microsoft Office, email, etc. ) A genuine passion for fragrances and the ability to inspire a similar passion in customers and staff. Ability to stand and walk for extended periods. Ability to life and carry items weighing up to 20lbs. Ability to bend, stoop, and reach to stock shelves and organize merchandise. Must be able to work in a fragrance filled environment. $80,000 - $95,000 USD Per Year Discretionary Bonus Health Insurance; Medical, Dental, and Vision 401K with Employer Match Employee Discounts Professional growth opportunities within a rapidly expanding company.
Company : Lucky Scent | Scent Bar
Position : Store Manager
Job Type : Full Time Exempt
Salary Range : $80,000 - $95,000 USD Per Year
About Lucky Scent | Scent Bar :
Lucky Scent | Scent Bar is a leading fragrance retailer offering an exceptional selection of niche artisan, and luxury scents through our e-commerce platform, retail store, and wholesale distribution. We pride ourselves on providing personalized customer experience and fostering a collaborative, creative work environment.
Position Summary :
We are seeking a results-oriented and passionate Store Manager to oversee all operations of our fragrance boutique. The ideal candidate will be a dynamic leader responsible for driving sales, managing budgets, developing a high-performing team, and ensuring every customer interaction is memorable and luxurious experience that aligns with our brand identity.
Key Responsibilities :
Sales and Business Development :
- Develop and implement strategic plans to achieve and exceed sales targets.
- Analyze sales data and buying trends to identify opportunities for growth and implement effective action plans.
- Drive culture of customer loyalty, ensuring staff build and maintain personalized, long-term relationships with previous and new customers.
- Plan and execute in-store events and product launches in collaboration with the marketing team to attract new customers and drive traffic.
Team Leadership and Management :
Store Operations and Merchandising :
Customer Service and Product Knowledge :
Qualifications and Experience :
Physical Requirements :
Benefits :
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