EXPO

Job Description

Job Description

Overview

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned / licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.

Responsibilities

The main responsibility of the Expo, is to make sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time and make sure that once the food is cooked, servers run food to the table while it's warm and ready. The Expo is also responsible for communication between the service and kitchen staff while ensuring the quality, accuracy, and timeliness of all orders.

• Receive and order products.
• Make prep recipes and menu products to spec.
• Properly labeling, dating, covering and refrigerating prepped items for the line.
• Perform opening, closing & side duties : set up, stock, and break down all kitchen equipment and prep, line, expo stations.
• Maintain a clean and organized kitchen, line, expo, dish room and back dock.
• Clean dishes and operate a dishwasher.
• Practice safety and sanitation standards.
• Have a sense of urgency.
• Recycle products.
• Read items printed on order tickets or automated Kitchen Display System.
• Assemble orders : double checking product quality and specs.
• Have vast product knowledge.
• Knowledge in handling all re-cook, special prep, long ticket, large party / voucher group procedures.
• Communicate professionally with co-workers and Front-of-the-House staff.
• Act as a liaison between the Heart-of-the-House and Front-of-the-House staff.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

SKILLS

PHYSICAL DEMANDS