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Chimney Service Sales
Chimney Service SalesBest Cincinnati Chimney • Cincinnati, OH, US
Chimney Service Sales

Chimney Service Sales

Best Cincinnati Chimney • Cincinnati, OH, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Company car
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Relocation bonus
  • Signing bonus
  • Training & development

A Chimney Sweep / Project Manager / Sales professional is a multi-faceted role that combines technical expertise, project management skills, and a strong sales and customer service orientation. This individual is responsible for not only performing the physical tasks of a chimney sweep but also for managing projects from start to finish and selling additional services and products to clients. This is not an installationA position but will require a knowledge of all aspects of chimney and fireplace functions which can be taught to the right candidate

Key Responsibilities :

1. Chimney Sweeping and Technical Services :

  • Perform thorough inspections of chimneys, fireplaces, and venting systems to identify issues such as creosote buildup, damage, or safety hazards.
  • Clean chimneys and flues using specialized tools, including brushes, rods, and industrial vacuum cleaners.
  • Conduct minor repairs and maintenance, such as creosote treatments, repairing damaged masonry, and installing dampers and caps.
  • Use diagnostic cameras to assess the chimney's condition.
  • Adhere to all safety protocols and industry standards (e.g., NFPA 211) while working at heights, in confined spaces, and with potentially hazardous materials.

    • 2. Sales and Customer Service :

  • Act as the primary point of contact for clients, building rapport and trust.
  • Educate homeowners on the condition of their chimney systems, explaining technical information clearly and concisely.
  • Identify opportunities to upsell and cross-sell services and products, such as major repairs, new fireplace inserts, or other hearth products.
  • Create detailed estimates and quotes for projects, closing sales and meeting revenue targets.
  • Provide professional, accurate, and timely information on project status, order availability, and scheduling.
  • Handle customer inquiries, complaints, and follow-up services to ensure client satisfaction.

    • 3. Project Management :

  • Manage a project from the initial inspection and sale through to completion by install team.
  • Organize and collect all necessary information for a job, including photos, paperwork, and technical details.
  • Coordinate and schedule visits with clients and team members.
  • Maintain and update project orders and information in a management system.
  • Ensure projects are completed on time and within budget, managing client expectations throughout the process.

    • Required Skills and Qualifications :

  • Technical Aptitude : General knowledge of chimney and fireplace systems, including construction, components, and safety standards.
  • Sales Acumen : Proven sales track record, preferably in the home services or construction industry. The ability to identify client needs and effectively sell solutions.
  • Customer Service Excellence : Exceptional communication and interpersonal skills with a commitment to client satisfaction.
  • Physical Stamina : The ability to work in physically demanding conditions, including climbing ladders, working at heights, and in confined spaces.
  • Attention to Detail : Meticulous and thorough in inspections, cleanings, and documentation.
  • Self-Motivation and Time Management : The ability to work independently, manage a busy schedule, and meet sales targets.
  • Problem-Solving Skills : The ability to assess problems and recommend effective solutions.
  • Valid Driver's License : A clean driving record and reliable transportation are essential for traveling to job sites.
  • Certifications (Preferred) : Certifications from organizations like the Chimney Safety Institute of America (CSIA) or the National Fireplace Institute (NFI) are highly desirable but not required to apply
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