Internet Sales Consultant

Job Description

Job Description

Full job description

Are you tired of your job and want a career? Come Join the #1 Dealer Group at  Gary Yeomans Ford in Knoxville, TN- We will train the right people, you must bring a Team-oriented drive, attitude, work ethic, and positive mind. If you have a skill set to talk to people, we want to visit with you. Come join  Gary Yeomans Ford , a family-based dealership that will put your career on track.

Position Overview :

The  Internet Sales Consultant  will play a key role in responding to online inquiries, assisting customers with vehicle selections, and helping to facilitate a seamless car-buying experience. This is a fast-paced, high-energy position that requires someone with strong customer service skills and the ability to effectively manage multiple tasks while delivering exceptional service to our online customers.

Key Responsibilities :

• Respond promptly to online leads, emails, and chat inquiries from prospective customers.
• Assist customers in finding the right vehicle by providing detailed information about available models, features, pricing, and financing options.
• Schedule appointments, test drives, and follow up with customers to ensure a smooth sales process.
• Work closely with the sales team to ensure customers' needs are met, providing a seamless transition from the online inquiry to the in-dealer experience.
• Maintain accurate records in the CRM system and follow up with leads in a timely manner.
• Demonstrate strong product knowledge, particularly the Ford lineup, to address customer questions and help them make informed decisions.
• Provide excellent customer service and go the extra mile to ensure a positive online car-buying experience.

Qualifications :

Sales Experience Required :  Proven experience in sales, preferably in an automotive or internet sales environment.

Strong Customer Service Skills :  Ability to build rapport, listen to customer needs, and provide top-tier service.

Ability to Work in a Fast-Paced Environment :  Ability to handle multiple inquiries and tasks effectively without sacrificing attention to detail.

Tech-Savvy :  Proficiency with digital communication tools and CRM software.

Team Player :  Willingness to collaborate with the sales team and work together to meet sales goals.

High School Diploma or Equivalent  required; further education is a plus.

Compensation & Benefits :

Competitive Weekly Salary plus Commission – Our internet earners make over $150K a year.

Monthly Bonus Incentives

Health insurance  and  401(k)  with company match.

Opportunities for  career growth and advancement  within the company.

2 week Paid training.

Job Type : Full-time

Pay : $55,000.00 - $75,000.00 per year

Benefits :

401(k)

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Schedule :

10 hour shift

8 hour shift

Monday to Friday

Weekends as needed

Supplemental Pay :

Commission pay

Monthly bonus