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Office/Gift Shop Clerk - Weekend (Fri-Sat-Sun)
Office/Gift Shop Clerk - Weekend (Fri-Sat-Sun)Diocese of Orlando • Winter Park, FL
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Office / Gift Shop Clerk - Weekend (Fri-Sat-Sun)

Office / Gift Shop Clerk - Weekend (Fri-Sat-Sun)

Diocese of Orlando • Winter Park, FL
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Job Type

Part-time

Description

Office Clerk / Gift Shop Clerk-Retail

The Front Desk Agent enhances the effectiveness of San Pedro Spiritual Development Center by providing excellent guest services and offering clerical & retail support services to Business Office and Gift Shop.

Must be skilled in providing excellent customer service and facility support within a faith-based conference center environment and retail experience.

The Diocese of Orlando four core values lay the foundation for the work performed by its employees.

  • Authenticity : Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
  • Respect : Affirming each person’s God-given dignity and uniqueness.
  • Courage : Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
  • Commitment : Individually and collectively, we are steadfast to the team and its purpose

ESSENTIAL DUTIES AND RESPONSIBLIITES :

  • Opens and closes Gift Shop store & register according to San Pedro Center Gift Shop procedures.
  • Maintains all aspects of gift shop point of sale procedures.
  • Maintains a clean and organized Gift Shop area.
  • . Receive and direct incoming calls.
  • Respond to inquiries about facility programs, schedules, and amenities.
  • Serve as initial point of contact for guest inquiries / concerns, coordinating with Center staff to resolve issues as appropriate.
  • Maintain internal database(s) and work within facility Guest Service software as assigned.
  • Perform Guest Service-related tasks as assigned by Guest Service Manager.
  • Maintains Copier / Break Room tidiness. Restock Copier / Break Room as needed for office supplies and break room supplies.
  • Provide professional support services to administration as needed.
  • All other duties as assigned.

    • Requirements

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and / or EXPERIENCE

    The successful candidate will possess the following :

  • AA Degree in hospitality, business administration or closely related field, and at least 2 years’ experience in hospitality services and / or professional-level support services.
  • . Retail experience a plus
  • Proficient in Microsoft Office, including Microsoft Word, Excel, and Outlook. Able to maintain a database and work with Guest Service Software.
  • Possess strong organizational, communication and customer service skills.
  • Proven English / Spanish bilingual ability preferred but not required.
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