Service Delivery ManagerVirtualVocations • Laredo, Texas, United States
Service Delivery Manager
VirtualVocations • Laredo, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Service Delivery Manager for a personalization and engagement platform.
Key Responsibilities
Lead clients through the implementation of new solutions and configure platform settings
Serve as the primary contact for client inquiries, ensuring timely issue resolution
Collaborate with cross-functional teams to enhance product deployment and client experience
Qualifications / Experience / Skills
5+ years of client-facing experience in benefits administration or HR technology
2+ years managing projects or implementations in a SaaS environment
Strong technical aptitude with data-driven systems
Bachelor's degree or equivalent professional experience
Proficiency in Excel (VLOOKUP, PivotTables)
[job_alerts.create_a_job]
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