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Rental Secretary
Rental SecretaryDeprez & Son Inc • Riverside, CA, US
Rental Secretary

Rental Secretary

Deprez & Son Inc • Riverside, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description
Benefits:
  • 401(k)
  • Competitive salary
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance

Essential Basic Requirements:


  • At least 2 years of experience as a Rental Agent / Office Administrator
  • Ability to communicate both verbally and in writing with customers and residents
  • Completely computer literate, including Microsoft Office, Excel, AppFolio, and other various operational programs
  • Strong communication and customer service skills (in-person, phone, and written)
  • Detail-oriented with excellent organizational and multitasking abilities
  • Ability to handle sensitive information with professionalism and confidentiality
  • Comfortable conducting property tours and interacting with prospective residents
  • Basic understanding of leasing documents, Fair Housing laws, and application procedures
  • Ability to work independently and/or as part of a team in a fast-paced environment
  • Reliable transportation and a valid drivers license for property tours that are off-site
  • Licensed Real Estate Agent preferred
Job Duties and Responsibilities:


  • General Operations
  • Market Surveys
  • Greet and assist prospective residents in person, over the phone, and/or via email.
  • Conduct property tours, highlighting available homes and community features.
  • Process leasing applications and ensure all documentation is complete and compliant with community guidelines.
  • Maintain accurate leasing records and notes in software platforms such as AppFolio.
  • Stay informed on rental rates, availability, lease terms, and community policies.
  • Monitor lease renewals, distribute renewal notices, and follow up as needed.
  • Assist with tenant screening processes as implemented by supporting staff.
  • Coordinate and oversee move-ins and move-outs, ensuring smooth transitions and professional experiences.
  • Conduct periodic inspections for move-in/move-out processes and maintain related documentation.
  • Review notices to vacate to determine reasons for move-outs and manage related records
  • Assist in issuing and monitoring necessary notices, including those for late payments, evictions, and returned payments.
  • Respond promptly to resident inquiries, concerns, and maintenance requests.
  • Support collections by making payment reminder calls, issuing late notices, and arranging payment plans.
  • Monitor and manage inventory for Park Homes, Rentals, and Maintenance Work Order status.
  • Participate in marketing and outreach activities to attract new residents.
  • Provide general administrative support, including data entry, filing, and report preparation.

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Rental Secretary • Riverside, CA, US

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