A company is looking for a Clinical Quality Assurance Auditor to support ongoing monitoring and evaluation of call quality and compliance with industry regulations.
Key Responsibilities
Implement audit strategies to assess call quality and compliance with healthcare regulations
Process and respond to clinical escalations, collaborating with teams for timely resolutions
Communicate audit findings and recommendations to senior management and stakeholders
Required Qualifications
Bachelor's Degree in a health-related field required
Five (5) plus years of clinical experience
Current and unobstructed RN licensure preferred or equivalent education / experience
Strong knowledge of industry regulations, compliance standards, and audit processes
Experience in coaching and training team members to improve performance
Quality Auditor • Orlando, Florida, United States